Cloud DevOps Manager

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary/ Overview:
The Cloud Platform team is responsible for the Architecture, Engineering, and Operations of all things Cloud. Working closely with the Cloud COE to coordinate the development, implementation, maintenance, and enhancement of all IT Service Management processes and functions in the Cloud for all sites and organizations within Mass General Brigham.

Under the direction of the Cloud Platform Director, the Cloud DevOps Manager will work closely with the Cloud COE, Service Now Team, the Cyber Security Team, the Governance/Risk/Compliance teams, and other IT Service Owners to understand the day-to-day operations of the fast-paced Enterprise IT Organization with the goal of fully capitalizing on and realizing the capabilities of the different Cloud platforms. The manager will manage a team of DevOps engineers deliver new functionality and maintains updates to Cloud services across all supported Clouds. This position will require out-of-the-box thinking, effective decision-making, collaboration, diligence, and ownership to overcome obstacles and achieve team success.

Principal Duties and Responsibilities:

* Accountable for Cloud DevOps which includes Continuous Integration, Continuous Delivery, Microservices, Infrastructure as Code, Monitoring and Logging, Communication and Collaboration

* Being responsible for managing all Cloud infrastructure-related issues.

* Exhibiting high-level end-to-end understanding of web application design, construction deployment, and delivery.

* Working with the engineers in the team and maintaining a proper communication with them.

* Creating and defining monitoring operational standards with configurations.

* Evaluate new tools and technology to improve product speed, efficiency, and scalability.

* To enhance the team's effort without any difficulties.

* To plan, build and configure test solutions. Use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

* Other duties as assigned

Working Conditions:

* Possible local travel to Mass General Brigham sites

* While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions. The noise level in the work environment is quiet to moderate.

Supervisory Responsibilities:

* Manage Cloud DevOps team for Cloud platform IaC and collaborate with Cloud COE

* Directly manage ~5-10 staff

* Attract and retain qualified talent and provide leadership development, corrective action, etc.

* Work collaboratively with MGB Digital PMO and Human Resources to assure effective and efficient business practices

* Bachelor's degree or greater in Computer Science or a related discipline or 10 years related experience

* 5+ years of experience converting business requirements into workable solutions as a software developer

* 5+ years of programming proficiency with many languages

* 5+ years of experience leading technical projects, or technical components of enterprise projects

* 5+ years of leading teams

* ITIL Certification a strong plus

* DevOps/Manage Certification(s)

Skills/Abilities/Competencies:

* Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization

* Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization

* Strong problem solving and negotiation skills

* Ability to effectively conduct meetings, both formal and informal

* Requires minimal direction from leadership and possesses the ability to learn quickly

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.