Sr. Intake/Admiss. Coord.

SR. INTAKE AND ADMISSIONS COORDINATOR - Full Time - Hybrid

Child Outpatient

GENERAL SUMMARY/ OVERVIEW STATEMENT:

Performs a variety of duties to provide administrative support and coordination of assigned area/program.

Intake and referral coordinator duties:

* Answers calls within a reasonable period of time

* Manage incoming referrals

* Managing wait list and offering Intakes to families

• Coordinate intake and scheduling patients for child outpatient.
• Coordinate standardized data collections for patients.
• Tracking and processing payments for the programs
• Sending and tracking program contracts and forms

Administrative Duties

* Checking in patients for their appointments

* Provide coverage as needed for other Child administrative staff

* Identifies opportunities to improve efficiency and effectiveness of departmental activities

* Implements and monitors projects in collaboration with clinic manager and director

* Performs special projects as directed

* Contributes to effective interpersonal and community relations to promote the quality of patient care and to promote a positive image of McLean Hospital.

* Collaborates, as requested, with other departments of the hospital to meet identified needs.

* Contributes to the productivity and cost effectiveness of the department and hospital.

* Additional projects as needed.

QUALIFICATIONS:

Bachelor's degree preferred.

3-5 years professional experience preferred.

Epic or other EMR experience preferred.

Skills:

- Exceptional Computer skills including proficiency in Microsoft Office 365

- Ability to quickly learn and apply new technology.

- Takes initiative, multi-task, and follow through to completion with attention to detail.

- Must be self-directed and committed to excellence and continuous improvement of processes.

- Ability to prioritize multiple requests and deadlines while maintaining flexibility and dedication to task.

- A high degree of comfort working with an outpatient psychiatric population normally acquired through the equivalent of 3 years' experience in a mental health or human services setting.

McLean is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.