Data Platform Engineer

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity:

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

We are looking for an experienced Master Data Management (MDM) Platform Engineer who will be responsible for the end-to-end management of our Master Data Management platform, leveraging Profisee software hosted on the Azure cloud. In this role the candidate will work closely will cross-functional teams to understand the data requirements in the Provider space, and ensure the platform is configured to meet business objectives. This role will work in close collaboration with the MDM Data Architect to craft and deploy scalable MDM solutions.

Principal Duties and Responsibilities:

* Design, implement and maintain our MDM solution. Configure data models, workflows, and integration services within the Profisee platform.

* Ensure the upkeep of Azure Kubernetes (AKS) environments hosting the MDM platform, ensuring they are consistently updated to the latest version supported by Profisee. Continuously monitor platform performance and availability to ensure optimal operation.

* Integration and ETL - implement data integration processes to extract, transform and load master data from various source systems into Profisee, ensuring seamless data flows for consumption by various applications.

* Data Modeling and Governance - develop and maintain data models that accurately represent our master data domains.

* Define and implement data governance policies, standards, and procedures to ensure data quality.

* Ensure seamless data synchronization and consolidation across disparate systems.

* Implement data quality processes and tools within Profisee to identify and resolve data inconsistencies, duplicates and errors. Monitor data quality metrics and KPIs to ensure data quality improvement.

* Collaboration and Stakeholder Management - collaborate with business stakeholders, data stewards, and technical teams to gather requirements, define data governance policies and resolve data related issues. Facilitate workshops and meetings to align MDM initiatives with business objectives.

* Performance Optimization - monitor and optimize the performance of the Profisee platform to ensure efficient data processing and responsiveness. Implement performance tuning techniques and scaleability enhancements as needed.

* Documentation and training - document Profisee platform configurations, data models, integration processes, and governance policies. Provide training and support to end users, data stewards, and Digital staff on Profisee best practices and procedures.

* Offer on-demand technical assistance to end users as needed.

* Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

* Other duties and responsibilities as assigned.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

* This position requires occasional local travel to MGB sites, vendors, and/or conferences

* Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.

* Normal office working conditions. The noise level in the work environment is quiet to moderate.

* While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.

* Specific vision abilities required by this job include close vision, distance vision and depth perception.

* Bachelors Degree in business, Computer Science, healthcare, or related experience required

* 5+ years IT or Data Analytics experience

* 5+ years working with a MDM or AKS based platform as a systems administrator or platform engineer

* Healthcare experience preferred, preferably in a provider organization

* Strong knowledge of SQL, Azure/Cloud and MDM concepts/best practices

Skills/Abilities/Competencies:
* Expertise in configuring and customizing Profisee/MDM components.

* Expertise in supporting and maintaining Kubernetes clusters or the Azure Kubernetes Service.

* Demonstrated experience in SQL Server and/or Snowflake.

* Strong programming skills in Python, Java or R.

* Understanding of change management techniques, and the ability to apply them

* Excellent verbal and written communication skills, problem solving and negotiation skills

* Act as an effective, collaborative team member

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.