Systems Engineer I

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity:

Mass General Brigham is seeking a highly motivated individual to design and support rapidly evolving application and platform technologies. The candidate will work with a highly skilled team of engineers that design, administer and support the environment, framework and delivery of application platform solutions.

Principal Duties and Responsibilities

Administration and support of enterprise-class platform environments
Implement solutions that align with high-availability and disaster recovery requirements
Advanced load-balancing design and configuration for Netscaler platform architectures
Epic Systems deployments for healthcare software web application environments
Build and support cloud technologies for Azure solutions and SaaS integration
Utilize Azure DevOps to collaborate and leverage CI/CD practices
Coordinate across multi-disciplinary teams to ensure stability of the application platforms
Work with Information Security to implement secure policies and security best practices
Assess applications to determine the best platform architecture to implement
Participate in an on-call rotation to support systems 24x7

* Minimum of a bachelor's degree in Information Systems, Computer Science or a related discipline required.

* Minimum of 3 years of technical experience in the capacity of cloud technologies and application platform services

Skills/Abilities/Competencies Required

* Advanced knowledge and experience with web application architectures

* Load-balancing concepts and knowledge of Netscaler configurations

* Internet architecture components (i.e. API's, load-balancing, cloud environments, network and security)

* Container solutions - AKS, OpenShift

* Scripting knowledge - PowerShell, .NET, YAML

* Knowledge of Windows Server operating systems and environment

* Working knowledge of .NET application architecture (development experience is well regarded)

* Strong commitment to customer service

* Excellent written and verbal communication skills

* Ability to multitask and prioritize work requirements

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.