Community Health Medicaid Doula

Shift 1: Mondays, Tuesdays, Wednesdays - 7 a.m. to 2:30 p.m.

Shift 2: Mondays, Tuesdays, Wednesdays - 12:30 p.m. to 7 p.m.

Shift 3: Wednesday, Thursdays, Fridays - 7 a.m. to 2:30 p.m.

Shift 4: Wednesday, Thursdays, Fridays - 12:30 p.m. to 7 p.m.

A non-clinical role which provides physical, emotional, and educational support services to pregnant individuals during the prenatal, labor and delivery, and postpartum periods. Assists clients and their families with accessing appropriate community resources. Assists with the coordination of group support programs and provides ongoing contact. Cultural competency and shared-life experiences with client population is preferred. Must have reliable transportation and be able to drive to and from appointments.

• The doulas will be a part of the Maternal Infant Health Program through Corewell Health's Healthier Communities. These are communities-based programs which are home visiting programs, not clinical programs. We work for the patient, advocating for the patient needs while partnering with our clinical team members to help bridge the gaps of communication of what is medically necessary to what is the patient desires. One of the goals of having doulas on our Maternal Infant Health Team, alongside our RN Case Managers, Social Work Case Managers, Community Health Workers, and Dietitian, is to further the work in educating our clinical staff, including physicians on the role of doulas and to address barriers/policies of all doulas supporting birthing moms at Corewell Health. This is the work our team currently provides throughout the Corewell Health system.
• Participates in community events and activities that promote the awareness of doula services and its impact on birth outcomes.
• Conducts person-centered face to face or telehealth visits with pregnant persons that includes promoting health literacy and knowledge, assisting with the development of a birth plan, supporting personal and cultural preferences around childbirth, providing emotional and support and encouraging self-advocacy, reinforcing practices known to promote positive outcomes such as breastfeeding, identifying and addressing social determinants of health, and coordinating referrals to community-based support services (e.g. Women, Infants and Children [WIC] program, behavioral health services, transportation, home visiting services).
• Conducts person-centered face to face support during the pregnant persons' labor and delivery experience inclusive of providing continual physical comfort measures, information, and emotional support, advocating for beneficiary needs, and being an active member of the birth team.
• Conducts person-centered face to face or telehealth support during the postpartum period inclusive of education regarding newborn care, nutrition, and safety, supporting breastfeeding, providing emotional support and encouraging self-care measures, supporting beneficiary in attending recommended medical appointments, identifying and addressing social determinants of health, coordinating referrals to community-based support services (e.g. Women, Infants and Children [WIC] program, behavioral health services, transportation, home visiting services).
• Communicates and collaborates with the clients and their families, program staff, and other professionals involved in the care of clients to coordinate services and to facilitate a supportive relationship between the client and their health care provider(s). Serves as a resource to program staff about situational and cultural factors impacting the client, family, and environment.
• Documents services as required by Medicaid policy and also including person-centered goals regarding birth plan and breastfeeding, and periodic evaluations of goals, education, and referrals to other support programs.
• Collects and documents program data and other necessary evaluation data to ensure timelines and accuracy. Discusses trends, challenges, and other issues regarding data collection with the Program Supervisor.
• Someone in this role will be on-call one time per month
• Bilingual Spanish speaking preferred

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Required

• High School Diploma or equivalent
• Successful completion of a MDHHS Medicaid Approved Doula Certificate Program.
• Medicaid Enrolled Doula: Listed of the Michigan Medicaid Doula Registry

• 2 years of relevant Work experience as a doula; working with Medicaid families; working with pregnant and postpartum families; working as a community health worker; working in a home visiting program for pregnant families
• Knowledge and use of community resources; social, health and public agencies and services.

• CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days
• LIC-Drivers License - Endorsement P (Passenger) - State MI State of Michigan Upon Hire

Preferred

• CRT-LACTATION_COUNSELOR-ALPP #N/A Upon Hire
• Bilingual Spanish speaking

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

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CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.