Medical Assistant Urology

This position will require a significant amount of hands-on care, specifically regarding procedures.

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

General and Oncologic Urology. The clinical team is comprised of NTs/MAs/LPNs/RNs with encouragement to work at the top of certification or license. Clinical duties: chart prep, rooming, setting up/assisting/tearing down procedures, bedside instrument/scope cleaning, in basket, intake of patient calls for provider triage, point of care testing, catheter changes, injections, assisting with procedures in the surgical center at Lake Dr, device programming (with training), and excellent opportunities for close collaboration with physicians, and APPs. In 2024, our main office will be moving to the Blodgett professional office building to accommodate provider growth and offer expanded procedures in a newly renovated space twice the size of our current space.

Office Culture

There will be a culture of strong teamwork where everyone is there to deliver exceptional care and lean on each other to start up this new clinic. Practice manager strives to make it an environment where all team members feel safe, can grow, learn, have fun, and enjoy coming to work.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required

One of the following Required within 120 Days

• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)
• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days