Director, Alumni Engagement

Department: Kellogg Alumni
Salary/Grade: EXS/12

Job Summary:

Primary management officer with comprehensive responsibility for program and team results. Works with senior management to establish goals and report on progress to those goals. Manages multiple teams in developing strategies and translating those strategies to action plans. Monitors results, determines strengths and weaknesses of component programs and works with team leaders and development staff to modify plans and strategies to ensure achievement of program and organization goals. Participates in department management activities. May manage a portfolio of high profile/high-level alumni volunteers. Serves as liaison to both University and Northwestern Alumni Association (NAA).

Specific Responsibilities:

Strategic Planning

• Primary responsibility for development & implementation of strategic plans focused on engagement and participation of alumni, friends, faculty and staff.
• Oversees, relationship management groups creating, implementing, and managing these plans to incorporate cutting edge & best practices to dramatically increase engagement & participation.
• Initiates, plans and implements innovative & visionary organizational change & takes calculated risks to develop new strategies to continually expand engagement & participation across the globe.
• Works closely with senior department management and other senior managers to set goals and to develop and implement overarching relationship management strategies, including alumni leaders identification and engagement.
• Oversees programmatic performance evaluation and resourcing, process improvement and research.

Volunteers

• Leads efforts to create and facilitate a vibrant culture of philanthropy, service and volunteerism which includes working with high-level volunteers to determine goals, and then identify, recruit, and coach groups of volunteers, plan and coordinate meetings, determine strategies, and report on progress.
• Oversees development & implementation of a variety of leadership training opportunities both in-person & virtually designed to meet the needs of entry level to advanced alumni leaders in locations around the world.

Events

• Oversees development & management of events & programs designed to expand constituent engagement & participation across the globe.
• Reviews and approves event plans & summaries ensuring that overall goals & objectives are attained.
• Works directly with high level volunteers & donors to ensure that individual needs are met.

Administration

• Manages multiple teams, provides leadership, determines & evaluates individual goals, develops & implements training and mentoring, assigns and monitors coverage of primary areas of focus ensuring that goals & objectives are attained.
• Conducts associated ongoing data analysis to determine trends, results & future plans.
• Encourages & optimizes the use of technology, social networking, and other virtual engagement tools to increase & broaden NU's & school's global reach to prospects & donors.
• Completes other duties as assigned.

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 8 years development, marketing, sales or the equivalent experience is required.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Team leadership; analytical thinking, complex problem solving and planning; global/organizational perspective; ability to work in fast-paced environment; comfortable with change and associated ambiguity

Target hiring range for this position will be between $120,000 - $140,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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