Parts Specialist

The Role

Mission

Order administration and parts procurement to meet customer demands. The role is entirely computer and systems-based, involving white-collar tasks with no physical labor.

Roles and Responsibilities

• Responsible for parts sales and support for Atlas Copco Compressors in an assigned region.
• Assist customers in parts identification, troubleshooting, and order expedition via phone, fax, and email.
• Handle incoming orders, including entry and maintaining/editing sales orders to meet customer demands.
• Provide regular updates to customers regarding orders, including delivery dates and/or any changes in the status of the order.
• Must be willing to prospect Lost Boys over the phone and proactively generate part sales with existing customer base.
• Proactive lead generation will be required. Coordinate order releases, receipts, and shipments.
• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
• Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
• Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
• Perform other duties as assigned.

What you can expect from us?

What you can expect from us?

Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us!

Attractive benefits Include:

*Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan

*Health insurance/ Dental Insurance/ Vision insurance

*Paid time off

• Salary: $50,730 - $60,180- Depending upon the experience.

What we expect of you?

Skills and experience

• Good Interpersonal Skills, with ability to create good contacts at all levels.
• Must be a self-starting individual, able to receive a mission and generate necessary actions to achieve the mission.
• Must be very organized with positive attitude.
• 3-5 years in customer service or sales.

City

West Springfield, MA

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.