Provider Onboarding Concierge

MultiCare Health System
paid time off
United States, Washington, Tacoma
603 South J Street (Show on map)
Nov 10, 2024
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, SHIFT: Days, SCHEDULE: Monday - Friday 8am -5pm Position Summary MultiCare Health System has an exciting opportunity for a Provider Onboarding Concierge with an exceptional customer service orientation. In this role you will collaborate, facilitate, and maintain key relationships with internal and external stakeholders to ensure a successful transition for all new MultiCare employed physicians and APPs. You will effectively communicate with providers throughout the onboarding and offboarding process, including responding to general questions, identifying and resolving issues, and researching and resolving inquiries from the providers. Responsibilities Coordinates all areas of provider onboarding experience from recruitment activities through the initial 30 days of active employment and for off-boarding Serves as the primary point of contact for assigned providers to lead their navigation through the recruitment, onboarding and off boarding experiences; including responding to general questions, identifying and resolving issues, and researching and resolving inquiries from the physicians and APPs Collaborates with all stakeholder departments that have influence into the provider's recruitment and onboarding experience including recruitment, pre-employment, HP, contracting, credentialling, provider compensation, operations and leadership Attends new hire orientation for new hire providers and ensures all appropriate paperwork and competencies are documented appropriately Assists in interview process by being main point of contact for the provider and other guests during site visits Requirements Bachelor's degree in human resources management, Business Administration or related field required; related experience may be substituted in lieu of education. Four (4) years of progressive administrative experience in Clinical Operations, Human Resources, Provider Recruitment or Medical Staff Services required Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our caregivers Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes "America's Best Employers by State" in 2023 Technology: "Most Wired"health caresystem 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $75,941.00 - $109,262.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.