SUMMARY
Under the general guidance of the IT CTO Program Manager, the Project Coordinator will lead the assessment, planning and activation of projects within the CTO Portfolios. They will collaborate closely with the Sponsors, Stakeholders, CTO Program Managers, Project Manager and Project Team to ensure all requirements are documented and projects are completed efficiently while meeting all objectives.
Project Management SKILLS/EXPERIENCE:
- Bachelor s Degree or equivalent experience
- Previous experience required in project coordination or related roles
- Demonstrated experience as a project coordinator in managing large and complex projects
- Excellent verbal and written communication skills
- Excellent critical thinking and business analysis skills with problem solving abilities
- Excellent organizational and time management skills
- Effective group facilitation, mediation, and conflict resolution skills
- Effective ability to relate and collaborate with technical and non-technical teams
- General knowledge of policy & procedure creation and governance
- General knowledge of HIPAA regulations and other state and federal regulations
- Proficient at creating varied reports and roll-ups with recommendations that lead to successful and positive outcomes
- Ability to tie back business outcomes to project outcomes
- Able to identify, develop and maintain processes that improve business outcomes
- Proficient in Microsoft 365 product suite (MS Outlook, Teams, Word, Excel, PowerPoint, Visio)
- Experience with Project & Portfolio Management software (e.g., Clarity)
- Exhibits a keen sense of customer service and attention to detail
- Thrives on challenges in a fluid working environment and takes initiative to understand new technologies
- Contributes to team performance that help build a motivated and productive team
RESPONSIBILITIES
- Collaborate with the UCLA Health IT PMO to understand and follow established processes
- Utilize UPlan (branded version of CA Clarity PPM tool) to lead, manage, schedule, and track all projects assigned
- Conduct initial assessments and support projects through the project life cycle to deliver results
- Collaborate with IT teams, cross-functional teams, and stakeholders to gather requirements, estimate resource hours and continuously inform on assigned projects
- Create and maintain documentation artifacts including, but not limited to, project schedules, charters, RACIs, communication plans, status reports, and lessons learned
- Create and/or give presentations to varied audiences including Executive Management
- Identify and timely/appropriately notify Management of project issues and risks
- Oversee vendor relationships as necessary for an assigned project
- Schedule and lead meetings with published agendas and minutes
- Utilize strong organizational, time management, decision making, and critical thinking skills
- Balance business needs with information risk management strategies
- Research technologies being implemented to ensure a good working knowledge that would be expected from a Project Coordinator
- Conduct information gathering of the current state where technologies are being implemented to ensure appropriate planning and requirements gathering that would be expected from a Project Coordinator
- Work independently in a fast-paced environment, effectively managing and prioritizing multiple tasks and projects with deadlines simultaneously
- Maintain working knowledge of common information security, state, and federal privacy standards, laws, and government regulations particularly those involving the healthcare industry
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