Desktop Support

Desktop Support

Location: Vienna, VA onsite full time

05+ Months Contract

Description:

EXCELLENT interpersonal skills are a MUST

Quality customer service skills

Patience

Ability to work with other team members (Team first attitude)

Adaptability to a fast-paced environment

Technical Knowledge/Skills:

Troubleshooting Skills

Oral/Written Communication Skills

Ticketing System experience (ServiceNow)

Windows 10 Experience,

Experience with:

Microsoft Active Directory

Experience with desktop imaging technologies (MDT, LTI, ZTI)

Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes

Client, Canon, and Toshiba printer support

Nice to haves: A+ Certification, Windows 10 Certification, Awareness of security of financial institutions, SCCM entry-level knowledge