Conversational Banking AI Training - Experience Analyst

Description

Experience building and maintaining NLP models

Microsoft Azure Language Studio experience

NLP text analytics

Prompt engineering experience

Ability to look at customer data and being able to take text, clean it up & build on it .

Ability to process large data sets and provide actionable results

Experience with: Large language models, NLP/Data science, Machine learning; Azure Bots; AI Chatbot Training

Conduct and facilitate User Acceptance Testing by validating the definition of Done

Analyzes and synthesizes internal and external insights and marketplace trends; focus on creating value for members

Produce data-driven analysis to substantiate hypotheses

Familiar with Agile methodologies/principles

Advanced analytical and research skills along with experience working with data in a highly analytic environment

Working knowledge of analytics, user experience design and business impact

Assist management with integrating usability studies, user research, and market analysis to into product requirements

Serve as an agent of change, looking for new ways to solve membership problems and collaborate as a team

Top 3 skills:

1. Data Science & Analysis

2. AI/NLP Training and Tuning outside of ChatGPT and similar systems

3. Ability to process large data sets and provide actionable results