Customer Service Representative
 Ampcus, Inc | |
 United States, California, Los Angeles | |
 Aug 29, 2024 | |
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* Retrieves and review documentation, refund correspondence, contacts payer to discuss (if necessary) refunds requests, corrects misapplied transactions and process refunds.
* Reviews Daily credit balance report, process Insurance refunds, retrieves EOR and validates the appropriate contract terms used, applies appropriate adjustment or transactions necessary to process refund or resolve credit. * Prepares and submits refund disputes letters to payers timely. * Summarizes and documents account expected reimbursement and all payment and adjustments transactions clearly and accurately. * Documents all activity taken to an account in the (HIS) Hospital Information System (Epic). * Writes clear, concise and grammatically account notes in Hospital Information System (Epic). Required Experience: | |