Sr. Improvement Advisor American Indian Alaska Native Quality Improvement Program

Who is Comagine Health?

Comagine Health is a national, nonprofit, health care consulting firm. We work collaboratively with patients, providers, payers, and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system.

As a trusted, neutral party, we work in our communities to address key, complex health, and health care delivery problems. In all our engagements and initiatives, we draw upon our expertise in quality improvement, care management, health information technology, analytics, and research.

We invite our partners and communities to work with us to improve health and redesign the health care delivery system.

The SQI department encompasses a broad portfolio of contracts and grants, organized into three primary service lines (patient safety, population health, and community health) serving clients including federal and state governments. SQI includes quality improvement and public health experts who apply their skills to improve the delivery of health care across a variety of settings.

Comagine Health is looking for a Senior Improvement Advisor to be a part of an interdisciplinary and multi-organization project team that is funded by the Centers for Medicare and Medicaid Services (CMS) to improve healthcare for American Indian and Alaska Natives (AIAN). The goals for this project revolve around advancing health care quality in facilities managed by the Indian Health Service (IHS). The Senior Improvement Advisor will engage IHS hospital and area office staff to enhance capacity in quality improvement science, assist in the development of a culture of safety, share best practices and program resources, and provide performance improvement training and guidance. Candidates for this position should have strong quality improvement science skills with the hospital setting, and experience working directly with the AIAN population is required. This position also requires relationship building skills within the AIAN community, strong team participation and engagement, and the ability to mentor and build skills among team members. Candidates should also have excellent communication skills, particularly in technical writing, facilitating meetings, and live or virtual presentations. Please note: Preferred residency work time zones for candidates: Pacific, Mountain, or Alaska.

As an integral part of the Systemwide Quality Improvement (SQI) division at Comagine Health, you will be an internal and external subject matter expert providing consulting and coaching services to a variety of health care and community partners. You will use advanced knowledge and expertise to collaborate with staff in healthcare facilities or other community partners to guide them through systemwide transformation and improvement initiatives related to patient safety and quality and support their capacity to respond to a changing health care environment and deliver better care.

Preferred candidates will have the following experience:

• Quality improvement experience with hospitals
• Patient safety and care transitions experience within a hospital setting
• Direct healthcare engagement with the AIAN population
• Experience working with tribal cultures and an understanding of tribal sovereignty
• Hospital compliance with accreditation agency requirements
• NHSN hospital quality reporting knowledge

What you'll be doing for us:

• Continually develop advanced subject matter expertise and provide consultation and coaching on relevant topic areas such as patient safety, population health, etc.
• Convene multiple interdisciplinary stakeholders to build consensus, shared vision, and action plans that contribute to the achievement of bold aims of health care and health improvement and population health initiatives.
• Play a role in tracking project activities, including executing assigned tasks and/or phases of a project plan; monitor the deployment of interventions to ensure program effectiveness, and report on progress to team lead.
• Train and mentor SQI staff.
• In collaboration with SQI leadership, provide subject matter expertise, local knowledge and relationships and other support for business development activities to expand program portfolios in the SQI division.

Required Skills:

• Excellent understanding and practical experience with implementing quality improvement and patient safety initiatives in collaboration with IHS and tribal partners
• Comprehensive understanding of health care reform initiatives/environment.
• Intermediate proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Familiarity with videoconference technology (e.g., Zoom).
• Ability to organize and coordinate multiple simultaneous tasks in a team environment.
• Excellent oral and written communication skills.
• Advanced knowledge and demonstrated results using a variety of quality improvement methods and tools.
• Familiarity with health care terminology.
• Experience designing and improving health care clinical and operational workflows.
• Proficiency with project management concepts (e.g., project plans) and leading projects independently.
• Personal Attribute (Results Oriented, Handling Difficult Situations, Positive Outlook).
• Relationship Skills (Listening Skills, Relationship Building/Networking).
• Operating Skills (Initiative, Managing multiple Priorities).
• People Management (Encouraging a Customer Focus, Motivating Team, Providing Feedback for Team members).
• Strategic Skills (Building Trust, Conceptual Thinking, Organizational Awareness).
• Functional Skills (Account Management, Planning, Budgeting, Meeting Targets).
• Personal Development (Education and Self-Development).

Required Qualifications:

• Bachelor's degree
• 5 years experience in health care, including quality improvement with hospital settings.
• 3 years project management experience, including leading a multi-disciplinary team.
• 1 year of supervisory experience through direct supervision, mentorship, or team leadership.
• Work time zones: Pacific, Mountain, or Alaska (Candidate residency in these time zones).

Desired Qualifications:

• RN or other clinical certifications
• Master's degree in public health, nursing, health care administration, public policy, or any other related field.
• Certified Professional in Healthcare Quality (CPHQ) or other quality healthcare certification

Travel:

30% - 50% client other contract related travel.

Salary Range:

$90,000 - $114,000

The salary range posted reflects the range that Comagine is willing to pay for this position. Salary is determined by many factors, including but not limited to geographic location of where the employee will perform their job duties in addition to their knowledge, skills, education, and relevant work experience.

We offer competitive pay and benefits. Additionally, employment with Comagine Health qualifies if you apply for the Public Service Loan Forgiveness (PSLF) Program.