Medical Laboratory Technician Lead I

Position Title: Medical Laboratory Technician Lead I

Department: Laboratory

QUALIFICATIONS:

REQUIRED:

Associate's degree in a lab science or medical laboratory technology from an accredited institution, or graduate from a 12-month approved school for Certified Laboratory Assistants and eligible to be certified. Documentation of experiences performing high complexity testing prior to 9/1/92.

Certification by an agency approved by the ASCP Board of Certification or AMT. If not currently certified must register for certification with 45 days of hire and must obtain certification within 6 months of hire.

Qualified to work in a highly complex laboratory as mandated in the Clinical Laboratory Improvement Act of 1988 (CLIA).

Promote teamwork through demonstration of a courteous and cooperative attitude to all customers.

Demonstrated computer skills necessary to perform lead duties

Demonstrated skills including:

Ability to guide and monitor others in using the laboratory process to provide care to patients and their families

Ability to document performance and provide effective feedback to employees

Ability to instruct coworkers on job duties

Ability to have difficult conversations with coworkers

Ability to motivate and influence staff to achieve department needs and goals

Strong organizational skills

Ability to establish and maintain effective working relationships necessary to perform lead duties

Ability to lead by example and answer questions

PREFERRED:

Six months of related medical training or experience.

Typing or keyboard skills.

PHYSICAL REQUIREMENTS:

Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity is required. Must be able to speak, read and write English proficiently. Some lifting may be required.

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This individual serves all (internal and external) customers by performing a variety of laboratory procedures in accordance with HealthPartners philosophy, policies and procedures and in accordance with all regulatory agencies.

ACCOUNTABILITIES:

• Collect and process biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
• Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient, quality focused, cost effective manner. Any combination of the following areas may be included: Hematology, Coagulation, Microbiology, Serology, Immunology, Immunohematology, Chemistry, Special Chemistry, Urinalysis, Phlebotomy, Computer Operation, EKG and Reception/Greet Station
• Document and communicate lab test results thoroughly and accurately according to SOP.
• Perform and document maintenance procedures plus maintain adequate supplies.
• Demonstrate competency and comply with all regulatory agency policies.
• Consistently implement and adhere to the laboratory customer service and patient experience standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.
• Respond proactively to stressful circumstances, customer needs and department/clinic changes.
• Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance and cooperative attitude.
• Perform other tasks as assigned.

LEAD DUTIES: - Leader will assign lead duties. Lead 1 must perform at least four of the bolded items.

HIRING:

1. Recommends filling or not filling a vacancy or adding to staff.

2. Assists Supervisor in interviewing or in some instances conducts interviews without involvement of a Supervisor.

3. Recommends hiring candidate to Supervisor.

4. May communicate offer of employment from Supervisor to candidate.

SCHEDULING:

1. Prepares staffing schedule.

2. Employees call lead if absent or late.

3. Coverage for planned and unplanned absences.

4. After the semi-annual vacation bidding process, grants daily vacation requests.

5. Approves timecards completed by Employees.

6. May approve working of overtime if specifically delegated by Supervisor.

EVALUATION:

1. Documents performance.

2. After the performance review has been discussed with and approved by the Supervisor, conducts the performance review with the Employee.

PERFORMANCE MANAGEMENT:

1. Documents performance.

2. Communicates to Employee that performance is deficient or behavior is inappropriate.

3. Coaches Employee in improving and setting workable goals (does not include disciplining the Employee and could represent a step prior to an oral reprimand).

4. Attends discipline discussion with Supervisor and Employee to provide information relevant to the discipline, including attending grievance hearings.

OTHER:

1. Assists in preparing unit budget.

2. Assists a Supervisor/Manager in work unit annual planning.

3. Assigns work.

4. Trains Employees and sets up and schedules training procedures (not limited to leads).

5. Directs Employees.

Within the work unit, the Supervisor/Manager shall discuss with the lead(s) his/her appropriate lead job functions as outlined above and that a lead is not to be assigned job functions outside of those listed above.

In recognition of the responsibility of leads, they shall be given adequate time to perform these duties