Specialist, Security Systems and Technology

HealthPartners

Sep 22, 2024

HealthPartners is hiring a Specialist, Security Systems and Technology. This position provides the tools to support the Security Systems and Technology of HealthPartners Hospital and/or clinic(s) locations in Minnesota and Wisconsin. This position will also support all related systems and technology in alignment with organization-wide vision and operation, and in a manner that supports the organization's mission to improve health and well-being in partnership with our members, patients, and community. Maintains a service-based culture among departmental staff and contractors that supports the operations of the organization. Supports and maintains systems and technologies that reduce security risks and create a safe and secure environment for patients, visitors, and team members

MINIMUM QUALIFICATIONS:

Education, Experience or Equivalent Combination:
- College Degree and/or combination of 5+ years relevant experience.
Licensure/ Registration/ Certification:
- Genetec/C Cure Video surveillance and access control certifications
Knowledge, Skills, and Abilities:
- Familiarity with compliance matters concerning laws, regulations and internal policies affecting the employment relationship, (including but not limited to FMLA, ADA, discrimination, and harassment laws).
- Working knowledge or ability to learn laws and regulations related to state and federal criminal codes, O.S.H.A., N.F.P.A., Joint Commission, Uniform building codes
- Establish and maintain excellent communications with leaders, physicians, and hospital staff
- Able to manage and/or triage outcomes through others, including staff who are not direct reports
- Exercise a high degree of initiative, judgment, and discretion
- Give oral presentations to a variety of audiences
- Gain the cooperation of individuals/departments in sensitive or emotional situations
- Ability to deal with ambiguity
- Plan (e.g., set objectives and goals, adjust for necessary change, evaluate results, etc.)
- Think strategically
- Be patient, member, and customer focused
- Build consensus among individuals and work groups
- Research, collect, maintain, and analyze data
- Analyze and develop creative and workable solutions to risk-related business situations
- Maintain a high degree of confidentiality
- Organize and prioritize multiple tasks
- Able to be flexible in duties and work hours and on call 24x7
- Operate standard office equipment and software

PREFERRED QUALIFICATIONS:

Education, Experience or Equivalent Combination:
- College degree
Licensure/ Registration/ Certification:
- Healthcare Security and/or Corporate Security experience preferred
- 7+ years of strong working knowledge with video management software, cameras, access control systems, intrusion detection systems and audio/video intercoms.

ESSENTIAL DUTIES:

Investigates, troubleshoots, and resolves systems and hardware failures. Coordinates with integrators for repair and/or replacement as needed.

25%

2.	Supports and maintains daily programming of devices related to the following systems: Access control, video monitoring, visitor management, security hardware, intercoms, two-way radios, and software.	10%
3.	Coordinates the installation, testing and commissioning of hardware and security technology devices.	10%
4.	Coordinates with IS&T for the deployment of new software, upgrades, patches, and firmware versions.	10%

5.	Supports and delivers on the development and maintenance of physical security standards as it relates to security systems devices, practices, policies, and procedures for assigned site(s).	10%

6.	As needed, collaborates with assigned sites construction teams, internal/external business partners, to ensure site level execution (planning, designing, and developing) as it relates to new builds, expansions, remodels, and refreshes ensuring security systems standards are maintained.	10%

Supports Security Operations Center as it relates to training and development, troubleshooting and education.Assists in the development and delivery of trainings as it relates to new and existing colleagues.

10%

Supports the maintaining of inventory and full life cycle of devices.

10%

Perform other duties as assigned.