IT Analyst - CPQ Application

JOB DETAILS

The IT Analyst - Quoting Software Support is responsible for providing technical support and expertise in the implementation, maintenance, and optimization of our quoting software systems. The ideal candidate will possess strong problem-solving skills, a thorough understanding of software systems, and the ability to communicate effectively with both technical and non-technical stakeholders.

DUTIES AND RESPONSIBILITIES

• Provide technical support to trouble shoot and resolve software issues reported by end-users
• Monitor system performance and proactively identify potential issues.
• Perform regular system maintenance and updates to ensure optimal performance.
• Collaborate with software vendors for advanced support and issue resolution.
• Participate in the implementation of new quoting software or upgrades, including requirement gathering, testing, and deployment.
• Work with cross-functional teams to ensure seamless integration with other systems and processes.

Must have:

• Minimum of 2-3 years of experience in IT support, preferably with a focus on quoting or similar software.
• Experience with software implementation, configuration, and troubleshooting.
• Strong analytical and problem-solving abilities.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Familiarity with database management and SQL

Desirable:

• Proficiency Paradigm Quoting and Configurator Software

Professional Experience:

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement

All your information will be kept confidential according to EEO guidelines