Studio Teach/FLS Student Staff

Title: Studio Teach/FLS Student Staff
Employee Classification: Student Help Regular
Division Name: Academic Affairs
Department: Instructional Tech - College of Education

The Studio Teach/Flexible Learning Spaces staff member is relied upon to provide customer service and support to faculty, staff, students, and visitors concerning the College of Education's flexible learning spaces and educational tools in Studio Teach. The student fulfilling this position will assist in maintaining the professional appearance of the space as well as familiarizing themselves with the technology and amenities available, such as:
- iPads, apps, and accessories
- Educational and STEAM Technologies
--3D Printing
--Laser cutting
--AR/VR
--Coding robots
--SMARTBoard
- Micro-makerspace supplies, materials, and projects
- Video conferencing equipment and screencasting technology
- Apple and Windows laptops and their operating systems
Student employees will have the opportunity to be creative and innovative as they work with others to discover ways to present information in a meaningful and usable way.
Expectations and Opportunities:
- Explore tech and demonstrate understanding of functionality and its potential use in the classroom by creating resources that can be shared with others.
- Provide support to students, faculty and staff who request assistance with tech, apps, space, and resources.
- Maintain a safe, healthy and functional environment, online and in-person, for students, faculty and staff. Regular cleaning of equipment and furniture, and testing of technology.
- Be dependable and be able to balance independent work and teamwork.
- Be willing to follow directions when necessary and be self-directed when appropriate.
- Be willing to work towards becoming an expert in using one of our STEAM technologies to contribute to building a strong team.

Staff must be willing and available to help all visitors to our flexible learning spaces. Technical training and guidance are provided and will be completed based on the schedule put forth by the FLS Coordinator. Opportunities for growth and advancement will be made available for the motivated applicant.
In addition to providing general assistance, a successful staff member will also:
1. Assist in maintaining, organizing, and documenting technology and flexible learning spaces such as:
- Testing & cleaning equipment
- Confirming & updating inventory
- Cleaning and organizing the space, equipment, and furniture
- Opportunity to create instructions/tutorials or lead hands-on activities
2. Prepare the reservable area for scheduled classes, meetings and/or events including:
- Arranging/resetting furniture
- Directing attendees as needed
- Ensuring reserved equipment availability and functionality
- Updating signage
- Ensuring the area is clean and presentable
3. Maintain an accurate record of supplies, materials, and equipment available and loaned to students and faculty.
4. Learn the ISTE Standards and the 9 Digital Citizenship elements and demonstrate knowledge of the applicable components.
After your time working with us you will be able to:
- Provide basic technical troubleshooting for technologies and products listed above
- Report unresolved technical issues to COE Helpdesk
- Provide guided support and basic instruction to others regarding the use of the available technology
- Answer common questions and know where answers can be found
- Redirect faculty, staff, students, and visitors to requested resources on campus
- Demonstrate a willingness to learn and apply acquired skills
- Perform other tasks as directed by supervisors

$15/hour

Flexible Learning Spaces staff must have:
- Excellent problem solving and customer service skills
- Politeness, dependability, and attention to detail
- Eagerness to learn and become proficient with new skills and emerging technologies
- Self-motivation, curiosity about STEM technologies, creativity
- Enthusiasm about design and innovation
- Enthusiasm to serve and help others grow, politeness, dependability, and attention to detail
- Good oral and written communication skills

- Availability to work three or more semesters
- Customer service experience
- Technical support experience

Between the hours of 7:45am - 8:30pm

August 19, 2024

Resume & Work Availability

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Angie Frazier
amfrazi2@ilstu.edu

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.

Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.

International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.