Application Analyst II - PeopleSoft

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

We are seeking to hire an Application Analyst II. The candidate will participate as a member of the Business Applications team in the IT department providing functional support for enterprise applications. This role will focus on supporting Supply Chain functions and related applications including, but not limited to, Medsphere's Healthline (SCM), PeopleSoft FMS, Concur, and Contracts+. This position works closely with the Accounting/Finance and Supply Chain operational users.

A successful candidate will be the functional expert and bridge between business users and developers and will drive delivery of business solutions that leverage existing systems technology and best practices. The candidate must be inquisitive, detail oriented, and highly motivated, and they must possess excellent communications skills, strong work ethic, and the ability to thrive in a fast paced, changing, environment.

Builds, tests, manages, and supports application security.
• Designs and builds tier one technical support processes, such as break fix, troubleshooting, and systems change management.
• Designs, builds, manages, and supports tier 2 technical support processes.
• Builds and manages training.
• Builds and manages technical documentation.
• Complies with all regulatory mandates, as applicable.
• Designs system configuration.
• Requirements gathering and analysis
• Work with business partners to understand and develop clear and defined problem statements
• Build and foster effective relationships with internal and external business partners
• Gather and analyze information about a problem to identify requirements and a path forward
• Utilize problem management, troubleshooting, and analytical skills
• Evaluate and develop recommendations to meet problem statements
• Analyze stakeholder needs and develop recommendations for a path forward
• Organize information and present it to various levels of stakeholders
• Develop and track to work breakdown structures for their assignments
• Function as point of contact for vendors; support system enhancements when required.
• Stay informed of upcoming projects that may impact usage of new operational systems; analyze impacts and escalate to leadership.
• Supports application security.

REQUIRED

• High School Diploma or equivalent
• 2 years of IT experience; preferably in a health care setting
• Ability to organize and present information to various levels of stakeholders
• Advanced technical capability
• Clear and concise documentation of requirements, specifications, and recommendations
• Strong communication skills both written and orally
• Comfortable presenting information to both technical and non-technical audiences
• Ability to coordinate, balance and manage multiple requests and prioritities
• Meeting facilitation
• Strong organizational skills

PREFERRED

• Bachelor's degree in related field plus 3+ years of PeopleSoft FMS or Healthline (Censeo) SCM experience OR 6+ years of equivalent experience
• Minimum of 3 years' experience gathering and documenting requirements for system configuration.
• Experience in systems or business analysis.
• Strong analytical skills with the ability to solve complex problems.
• High degree of organization, with a focus on documentation and knowledge continuity.
• Experience training end users and working with individuals at varying technical skill levels.
• Excellent verbal and written communication skills.
• Flexibility in work schedule to accommodate system releases and troubleshooting.
• Ability to quickly learn new systems and understand their dependencies.
• Experience troubleshooting application functionality and providing effective technical support.
• Strong customer service skills with the ability to build confidence and trust with end-users.
• Ability to manage multiple priorities and meet deadlines in a high-pressure environment.
• Basic understanding of system configuration options, workflow methodologies, and reporting.
• Understanding of the Software Development Life Cycle (SDLC) and the importance of best practices in configuration changes and upgrades.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $95,888 to $143,811 and pay offered will be based on experience and qualifications.

Most Fred Hutch jobs require some on-campus work. However, there may be flexibility for certain positions. Please check with the recruiter if you are an out-of-state applicant interested only in working outside of the Seattle area.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).