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Woodburn - MACLAREN YOUTH CORRECTIONAL FACILITY (MYCF)

The Oregon Youth Authority is seeking a highly organized and dependable individual to join the MacLaren Youth Correctional Facility in Woodburn as a Dispatch Specialist. In this vital role, you will provide essential administrative support to the MacLaren Staffing, Dispatch, and Intake Office. Your primary responsibilities will include developing a scheduling template, maintaining and coordinating daily schedules for all direct care staff and support services, and serving as the central hub for campus operations. You will manage the entry and confirmation of all OYA warrants in the Law Enforcement Data System/National Crime Information Center (LEDs/NCIC) databases and support the intake process for new commits and parole violators.

We are looking for a candidate with a strong work ethic, the ability to answer questions and provide information to the public in a friendly manner, and the flexibility to adjust to shifting priorities and emerging issues. Excellent written and oral communication skills and outstanding problem-solving abilities are essential. If you are a reliable professional committed to excellence and looking to make a difference, we encourage you to apply.

Your Role as a Dispatch Specialist

• Coordinate with the scheduling manager to determine minimum staffing needs, and point of contact for scheduling-related needs and concerns for MacLaren Youth Correctional Facility.
• Create staff schedules for all staff in the electronic scheduling system.
• Gather, track, and organize spreadsheets related to staffing needs, sick calls, overtime, and mandates.
• Answer the sick call line, document all sick calls, and send notification to MacLaren managers.
• Allocate available resources to address staffing needs, following the approved process for resource allocation.
• Operates facility security radio and is a base station for campus operations personnel.
• Assist campus operations in communication with facility and outside services during emergencies.
• Responsible for all OYA warrants and detainers in the LEDS/NCIC databases of youth on runaway or escape stators or who are in need of detainment due to community safety issues.
• Responsible for running background/LEDS checks on all Request to Visit (YA4006) forms received by potential visitors.

Additional Information

• Shift Information: swing shift and weekends. Other shifts may become available at the time offer.

• Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for 08/14/2024 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.

• This recruitment will be used to establish a list of qualified candidates to fill current and future vacancies.
• Comprehensive and equitable base salary offer within the listed range based on your experience, skills and education. For more information on pay equity, click here.
• The salary range listed is the non-PERS participating rate. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6%. Please review the Classification and Compensation page for more details.
• This position receives annual increases on anniversary date until the maximum of the salary range is reached.
• Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.

Would you like to learn more about this position or how our application process works? Join our Recruitment team during our OYA Career Chat Sessions every other Wednesday between 11am-11:30am PST. We can assist you with all your application and agency questions!

Click Here to Register for OYA Career Chats!

ABOUT OYA

At OYA, diversity, equity, and inclusion are more than just words on a page.To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.

If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!

For more information please visitwww.oregon.gov/oya

What's in it for You?
OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package, including low-cost, high-coverage health insurance, generous time-off, and a competitive retirement plan.

Discover moreabout working in Oregon state government byclicking here.

This position is represented by the Service Employees International Union (SEIU/OPEU). By joining and maintaining your membership with SEIU Local 503, the following benefits are available to you such as:

• $2,500 life insurance policypaid for by your union, SEIU Local 503. This policy is in effect if you are an active member.
• Up to $200,000 of additional life insurancecan be purchased. Up to $100,000 member life, $40,000 spouse and $10,000 child is guaranteed within the first 90 days of new union membership.
• Short Term Disability insuranceis guaranteed if purchased within the first 90 days of new union membership.
• Legal insuranceenrollment is available to purchase within the first 90 days of new union membership.
• Tuition reimbursement.

For more information on SEIU, please click here.

What We Are Looking For:

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data; OR

• An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR

• An equivalent combination of education and experience.

Special Qualification:

• Must be able to be LEDS certified once hired, or currently hold a LEDS certification.

Required skills:

• Skills on prioritizing workload.
• Skill in assessing circumstances to make effective decisions immediately as to the most appropriate course of action.
• Skill in working with diverse populations.
• Skill in using a computer to process reports typical to the job.
• Skill in emotional self-control and good judgement.

DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA: If you have these qualities, let us know! It's how we will choose whom to move forward!

Note: You do not need to have all of these qualities to be eligible for this position.

• Experience answering questions in a friendly manner and providing information to the general public.

• Dependability and a strong work ethic.

• Ability to adjust to shifting priorities and emerging issues.
• Excellent written and oral communications skills, as assessed in your application materials and interview.
• Excellent problem solving skills.

How to apply:

1. Ensure your application and/or resume thoroughly reflect your skills, experience (both lived and professional), knowledge, and/or education pertinent to this position, including how you meet the minimum qualifications and desired attributes.

2. Submit a comprehensive application or upload a detailed resume, including dates of employment and descriptions of duties/responsibilities for each position.

3. Following the submission of your application, promptly respond to the public records request authorization and gender identity questionnaire. If you're an employee, these tasks will be in your Workday inbox.

4. If you are a veteran, the task to claim preference will come after the public records request question. Please do not attach your DD214/DD215/civil service preference letter to your application. We will ask you for your documents later in the process

Application Submission: The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions: Must be able to work under the following condition with or without reasonable accommodations:

• MacLaren YCF is a tobacco free environment.
• This position will involve daily face to face contact with adjudicated and convicted youth. These youth may engage in verbally and physically aggressive or assaultive behavior. Deals with verbal abuse from visitors by phone or face-to-face.
• Facilities require 24-hour a day/7-day per week staffing. Weekend/holiday work may be required.
• Periodic or frequent mandatory overtime may be required with minimal notice.
• Staff is expected to work during inclement weather.
• Must be able to sit, stand, lift up to 25lbs

Additional Information:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law." The more diverse we are, the better our work will be.

Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 971-345-1236. Oregon Relay Service can be reached by calling 7-1-1.

Pre-employment Checks:

In keeping with our mission, OYA will conduct a criminal record check, per OAR 416 Division 800, a driving record background check and a vulnerable population abuse and neglect check. Information obtained about an individual is confidential. An individual who refuses to consent to a criminal records/background check shall be disqualified from consideration in the position for which you applied. All applicants are subject to additional pre-employment check(s) such as fingerprint based on criminal records check, pre-employment drug screening and/or education verification as required for the position.

In 2003 Congress passed the Prison Rape Elimination Act (PREA), the first federal civil statue focused specifically on addressing sexual violence in juvenile facilities, jails, prisons, and other facilities. In recognition of the rights, safety, and well-being of the youth we serve you will be asked specific questions about your background to ensure our hiring and promotion practices comply with the National PREA standards.

All positions in OYA will require the incumbent to serve as a "mandatory reporter" of child abuse.

Visa Sponsorship:

We do not offer Visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security's I-9 form confirming you are able to work in the US. OYAuses E-Verify to confirm that applicants are authorized to work in the United States.

Have Questions?:

For questions about the job announcement, contact our Recruitment Team OYAjobs@oya.oregon.gov