Behavioral Health Coach (Emergency Medicine) - 40 hours, Days

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

*Work schedule may vary based on patient needs. Work schedule may require Saturday availability with days off being on Sunday and another day during the week*

I. Major Responsibilities:

1. Conducts screening for a variety of behavioral health behaviors, conducts brief interventions, motivational interviewing, and refers patients to appropriate resources for education and or treatment within Emergency Department.
2. Documents all information obtained in patient evaluation, assessment, consultation, referral and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.
3. Participates in the evaluation of health and education programs including wellness, nutrition, physical fitness, tobacco and unintentional injuries.
4. Engages patients as appropriate in support activities relating to behavioral and necessary primary care.
5. Works collaboratively with providers including, but not limited to, physicians, nurse practitioners, nurses, and other health care professionals.
6. Recommends and assists in the implementation of goals and objectives; develops logical scope and sequence plans for providing health education programs.
7. Acts as a resource person in health education; applies appropriate research principles in health education.
8. Assists in the evaluation of utilization and impact of the BHS.
9. Assists in identifying additional resources for referrals and patient educational resources when necessary.
10. Adheres to UMass Memorial compliance policy, departmental guidelines/policies and all applicable laws and regulations.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Equivalent to a high school plus two years of college, technical training school, or related healthcare experience.
2. Knowledge of the human services field

Preferred:
1. Bachelor's degree in psychology, social work or medicine.
2. Licensed mental health, substance abuse or addiction counselor.

Experience/Skills:
Required:
1. Knowledge and experience using the current DSM and/or ICD codes.
2. Data compilation and analysis skills.
3. Demonstrated ability to establish and maintain rapport with patients, hospital staff and co-workers from diverse backgrounds.
4. Ability to work with people in a demanding environment with high patient flow.
5. Must be able to work independently, communicate medical information and perform health interventions in a clinical setting.
6. Experience using electronic health record, Microsoft Office products, and computers.
7. Excellent written and communication skills.

Preferred:
1. Experience within a substance abuse treatment environment.
2. Experience in a healthcare or related field.
3. Knowledge of basic medical terminology.
4. Knowledge of HIPAA regulations.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.