Patient Care Representative - Multiple openings
City of Hope | |
$20.60 - $26.34 / hr | |
United States, California, Palmdale | |
Sep 22, 2024 | |
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Under general supervision supports the activities of the City of Hope Medical Foundation ambulatory clinics by answering incoming telephone calls from prospective and existing patients or those calling on the patient's behalf. As requested by a patient, schedules, reschedules or cancels appointments, linking orders and or creating referral shells as required by coverage type. Via email alerts providers and or colleagues in other departments of appointments scheduled within five days. Determines if patient questions or concerns can be addressed via message or require more immediate assistance, including listening for comments indicating a need for clinical evaluation. Validates and updates registration information as needed (demographics, insurance, etc.). Faxes documents as needed to referring providers and or outside facilities where patient will receive services, including labs and imaging centers. As a successful candidate, you will:
Qualifications Your qualifications should include:
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here. To learn more about our Comprehensive Benefits, please CLICK HERE. |