Account Analyst

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

Applied Industrial Technologies (NYSE: AIT) is looking for an E-Business Account Analyst who will be responsible for transforming inbound online opportunities into repeat customers. The individual should understand how to creatively handle various online and marketing tools, and work to coordinate advertising, promotional and digital campaigns to grow Applied's digital sales footprint. This is an exciting opportunity to be a part of a dynamic team where the focus is to acquire, engage, and grow our online business.

Why join us?

Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!

In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader(401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.)you will also enjoy:

• A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work / life balance
• Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice

Job Duties

• Engage with customers through email, chat, phone, video, and SMS
• Develop campaigns to grow digital sales-implement email marketing campaigns with Midwest Area
• Provides technical advice and guidance related to problems involving user interface, browser, and site navigation.
• Communicates with internal and external customers related to projects, functionality, implementations, and changes to business rules/document processing due to E-Business integrations
• Achieve company goals of sales qualified lead conversion to customer
• Remain in regular contact with your customers to understand and meet their needs, and provide quotes as well as process orders
• Personal lead management and follow through on current digital opportunities to close new orders
• Keep detailed records of sales and data with the CRM
• Provide interchanges when requested
• Create or maintain spreadsheets to increase match rates from competitor part data
• Occasionally work with vendors to identify and price large lists of unmatched/ POR lines
• Assist in special projects

Requirements

• Two (2) years of experience or an equivalent combination of education and experience in E-Business.
• Excellent written and verbal communications skills with the ability to articulate information verbally, visually, and in written format across all levels of the company.
• Proficient end-user of software.
• Ability to coordinate tasks and priorities across multiple projects.
• General knowledge of E-Business daily activities.
• Strategic thinker with strong business analytic skill sets including a high level of proficiency in Microsoft EXCEL.
• Must have the ability to set priorities, manage a diverse set of job responsibilities with effective organizational skills, and work within deadlines.
• Goal and results oriented individual who can accomplish tasks at a fast pace and demonstrate the ability to set priorities.

Applied Industrial Technologies (NYSE: AIT)is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.