Safety Services Manager

SMART Safety Gulf Coast

General Description:

Smart Safety provides workforce safety and risk management services to customers based on long-term relationships. The Safety Services Manager is primarily responsible for servicing their "book of business," to ensure Smart delivers the services each customer has contracted for, and the deployment of new business relationships within the territory. Strong account management is critical to retention of Smart's existing customer base and promoting growth.

The objective of the Safety Services Manager (SSM) is to provide the proactive, effective and efficient management of the company's safety program and across all jobsites and facilities. The SSM ensures that all safety management activities meet or exceed all corporate safety policies and practices, as well as all Federal, State and Local regulatory requirements, i.e., OSHA compliance. Additional responsibilities include providing timely information, consistent communication and effective leadership to meet all goals and objectives of this position and professionally represent the organization with all employees, jobsites and industry associations where applicable.

The Account Manager will have a key role in assisting with new sales acquisition.

Essential Functions:

1. Provide relationship support to existing customer base

2. Manage customer deadlines and contractual obligations

3. Use problem solving techniques to identify and resolve business issues

4. Conduct various safety related business meetings with owners and upper management

5. Provide training and speaking in front of small groups of personnel

6. Monitor customer accounts to manage maintenance activities with the account including: Contract renewal negotiation, Pre-Job Qualification meetings, and other related safety issues

7. Act with a high sense of urgency (Is able to prioritize support effectively)

8. Utilize account management tools to support key accounts and builds relationships with key decision makers

9. Compose and present new sales proposals to prospective organizations

10. Develop comprehensive and effective safety policies, practices and procedures in an organized corporate safety manual to be distributed across the organization.

11. Manage workforce safety across all jobsites/facilities through safety audits, training, incident response, and other objectives required by the corporate safety policy.

12. Maintain accurate record keeping to appropriately report safety program activities, metrics, results and follow-up.

13. Coordinate all jobsite safety audits to assure they are conducted, documented and reported properly.

14. Institute immediate corrective actions on all jobsites in regard to safety issues that arise from audits and document these actions.

15. Prepare and distribute all weekly jobsite 'toolbox topics' safety materials.

16. Ensure that safety programs are followed and that all workforce personnel operate within sound safety standards and requirements across all jobsites.

17. Record and report all workforce and worksite incidents.

18. Complete all OSHA 300 logs

1. Demonstrates effective written, oral communication, and presentation skills

2. Effectively negotiates win-win-win agreements

3. Competent computer skills, proficient with Word, Excel, PowerPoint, and Access

4. Possesses self-discipline and maintains effective performance in changing conditions

5. Presents oneself in professional manner throughout all levels of the organization

6. Demonstrates and fosters teamwork with peers and other resources to meet customer needs

7. Is an active listener and is able to interpret customer needs

8. Develops and nurtures strong relationships with decision makers and influencers at assigned accounts

9. Prior work place safety experience is an added benefit but not a requirement for this position

10. Strong organizational skills, time-management and attention to detail in maintaining accurate records of all lead generation/development tasks and activities.

11. Initiative, focus, curiosity, self-motivation and positive attitude in performing all job duties and responsibilities.

12. Minimum 5 years relevant experience in Health & Safety fields of construction, trades contracting (mechanical, electrical, drywall, roofing, etc.), manufacturing or other related industry.

13. Technical / Undergraduate degree (preferred but not required).

14. Certification in one of the following: OHSA 30 Hour, OSHA 500, CSP, ASP, GSP, COSS, CHST, etc. (preferred but not required).

15. Applicants must have native-level proficiency in English and Spanish languages

16. Geographically placed in South Florida

PALA Group, Inc. and its Subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.