System & Network Engineer

Position Description:

As a System & Network Engineer you will be part of a team responsible for the configuration, security, maintenance, performance, stability, and operations of the BOND network, servers, desktop, cloud, and storage infrastructure. This includes evaluating and implementing new technologies, L3 hands-on technical support and troubleshooting, standards, process improvement, and thorough documentation.

BOND invests heavily in and assigns great importance to technology and the capability to elevate our clients and employees through technology. This is a great opportunity for an experienced engineer/administrator to join our team and help guide a fast growing, forward-looking company into a best-in-class, cloud-first technology environment.

Core Responsibilities:

• Fully support, secure, configure, maintain and upgrade BOND networks and servers.
• Perform day to day administration to ensure performance, security, stability, and capacity for the operational IT infrastructure.
• Assist with defining, procuring, and implementing IT infrastructure, support, and services consistent with BOND strategic priorities.
• Maintain and improve Meraki network infrastructure, security, robustness, and reliability at our headquarters, satellite offices, and project sites.
• Identify, coordinate, and communicate resource requirements to support technology projects.
• Lead and support efforts related to data center consolidations and cloud first strategy.
• Work with infrastructure partners to ensure stable, secure, and performing networks, servers, storage, telecom, and hosted systems.
• Provide L3 support for the end-user computing environment.
• Assists in the planning, design, documentation, implementation, and support of DR solutions.
• Monitor, plan, and coordinate the distribution of client/server software, hotfixes, security patches, and service packs.
• Maintain inventory for hardware and software resources including support agreements, licensing, version controls, etc.
• Create and maintain technical documentation and drive process improvement with standard operating procedures.
• Mentor service desk staff, promote a strong team environment and knowledge sharing.
• On-call support during non-standard business hours as needed.
• A limited amount of travel may be required.

Qualifications:

• BS/BA in computer science, engineering, or relevant field; or equivalent job experience.
• Experience: 5+ years of system, network, and support experience in IT.
• Knowledge of Windows Server, Cisco, Active Directory, virtualization, and O365 required; Nutanix environment experience helpful.
• Any ITIL, Microsoft/Azure, CompTIA, CCNA certifications a plus.
• Base knowledge of backup/restore and DR technologies, relational databases, BI reporting, and network protocols and hardware.
• Familiarity with Meraki Network platform a plus.
• Experience in analysis, implementation, and evaluation of IT systems and their specifications.
• Sound understanding of computer systems (hardware/software), networks, etc., including cloud concepts.
• Familiarity with construction industry specific technologies, systems, and concepts a plus.

Necessary Attributes:

• Must have exceptional communication skills both in written and verbal form
• Team player and with strong interpersonal skills
• Strong organizational and time management skills
• Attention to detail and follow-through a must
• Strong customer service orientation

Equal Employment Opportunity Policy

BOND has a culture of and is committed to treating its employees with dignity and respect and maintaining a work environment that lives by its core values: Integrity, Commitment, Teamwork, Innovation, and Excellence.

BOND is an equal opportunity employer and abides by the requirements of the Americans with Disabilities Act (ADA) and we are committed to accommodating those with disabilities. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex/gender, national origin, age, disability, ancestry, veteran status or military obligations, sexual orientation, reproductive health decision making, genetic information, protective hairstyles, domestic violence experience or any other characteristic protected by federal, state or local laws.

If you need assistance or accommodation due to a disability, you may contact us at humanresources@bondbrothers.com or at 617-384-6400.