Knowledge Manager / Staff Action Control Officer

Thank you for your interest in Torch Technologies. We're an award-winning, 100% employee-owned company based in Huntsville, Alabama. Recognized as a top 100 defense company, we're dedicated to supporting our nation's military. Our guiding principle, "Lighting the Pathway of Freedom," reflects our commitment to excellence, cooperation, integrity, and reliability. As a Certified Evergreen ESOP, our dedication is to continuously develop and maintain our company's success for the next century, securing a prosperous future for our employee-owners for generations to come. Join Torch and be a part of shaping the future!

Job Title

Knowledge Manager / Staff Action Control Officer

Location

Crystal City, VA 22202 US (Primary)

Job Description

Torch Technologies is seeking a Knowledge Manager/Staff Action Control Officer. This position will support the Joint Counter small Unmanned Aircraft Systems Office (JCO) Director, Deputy Director, and Secretariat Division Chief. The JCO serves as a focal point for the Department of Defense to synchronize and integrate C-sUAS efforts for all C-sUAS stakeholder (Secretary of Defense, Joint Staff, Services, and Inter-Agency) CONUS and OCONUS activities. The incumbent will support the full range of staff actions and manage multiple knowledge management processes and tools (SharePoint, Teams, ETMS2)

Duties will include:

• Serves as Staff Action Control Officer (SACO) for the Joint Counter small-Unmanned Aircraft Systems Office (JCO) under the Executive Agent (Secretary of the Army), supporting the 2-Star JCO Commander.
• Provides a full range of management services including staff action guidance, administrative expertise, program management and analytical functions essential to the management and operation of the JCO staff.
• Primarily concerned with the tracking, administration, quality control and assessment of responses for all staff and coordination actions required to fulfill the JCO's mission and tasks.
• Produces final format products that are clear, concise, complete and accurate to include but not limited to e-mail correspondence; fact sheets; memorandums; after action reports; executive summaries; military briefs; oral presentations, and policies.
• Responds to numerous inquiries from staff elements on a variety of subjects such as status of suspense and requests for extensions.
• Assigns and reviews work; assures production and accuracy requirements are met.
• Responsible for providing training and instruction for new personnel concerning internal staff action standard operating procedures and terminology, as well as preparation, content and assembly of staff actions.
• Aligns processes and technology to enable information sharing across the team using content management and SharePoint best practices.
• Performs administrative SharePoint duties to include, but not limited to, development and maintenance of SharePoint sites, pages, lists, and libraries.
• Provide troubleshooting of technical issues and acts as a technical point of contact (POC) for SharePoint which may include providing training and best practice guidance through formal and informal training or Q&A sessions, responding to user comments and questions.
• Communicate with management and team members on ways to improve SharePoint site collections, content management, or community of interests (COIs) usage using analysis, reporting data, or analytics by creating reports/briefs.
• Review and report site performance issues as necessary, ensuring SharePoint site functionality and efficiency.
• Manage access rights/permissions for users as appropriate, optimize site loading speeds, and perform necessary updates.

Job Requirements

• Top Secret/SCI security clearance is required
• Bachelor's Degree or equivalent experience required, Master's Degree preferred
• 5-10 years of related work experience
• Senior Military Staff experience desired

U.S. Citizenship Required for this Position:Yes

Job Type:Regular Full-time

Security Clearance:TS/SCI

Schedule:M-F; 8-5

Work Location:Crystal City, Arlington, VA.

Travel:0-10%

Relocation Assistance Available:No

Position Contingent Upon Award of Contract:No

Benefits:

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.

Applying to Torch Technologies:

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

Torch Technologies is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.

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