System Administrator with MECM/SCCM, Systems Administrator

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity.

Our consistent growth has fostered a series of accolades including Inc. 5000 and WashingtonTechnology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few.

We are seeking passionate federal IT professionals to join our team.

Come support our nation's government agencies and make a difference!

Why Us?

We have H.E.A.R.T.! Alpha Omega's Core Values - (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity- collectively are an acrostic reminder of the values that guide the work we do.

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager.

Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space?

Come grow with us!

Job Title: System Administrator with MECM/SCCM
Work Location: Washington, DC, and the immediate DC area (Northern VA) (100% onsite required); after initial training and access is granted, 3 days onsite, 2 days remote
Work Hours: 8.5-hour workday with core hours from 8:30am -5pm
Clearance Required: US Citizen, Top Secret

Duties and Responsibilities:

• Support Microsoft Endpoint Configuration Manager and Intune administration and engineering, to include collection and query creation and management; application and package deployment; content distribution, management and troubleshooting, and custom report creation.
• Organize and provide support in the sustainment of end-point devices as part of a large enterprise.
• Collaborate with team and client to increase efficiency of processes while increasing overall organizational security levels
• Lead continuous improvement effort within team and work with support organization to improve operations and execution.
• Coordinate the maintenance of established standard operating environment (SOE) for desktop and remote devices.
• Plan and execute the update of Windows 10/11 systems to latest builds. Coordinate and perform duties using tools to identify, mitigate risk, and remove vulnerabilities from the desktops and remote devices. Coordinate and deploy patches and software updates on desktops, remote devices, and servers. Coordinate the deployment of non-SOE software such as MS Visio, MS Project, Adobe Acrobat, etc. to desktops and remote devices. Managing service request work assignment queues within the ticketing system (ServiceNow). Lead problem management effort, identify and resolves technical problems related to software deployments.
• Communicate effectively (in oral and written form) with a variety of audiences, work well within small and large team environments.
• Mentor staff in building troubleshooting skills.
• Create reports using SQL reporting. Modify/build software packages /updates for applications. Create PowerShell scripts to resolve issue with MECM/SCCM clients and WMI repository.
• Create, test, and troubleshoot GPOs.
• Create packages and deploy drivers and BIOS updates.
• Create images with using sysprep or MDT process.

Basic Requirements:

• Minimum 5+ years of experience providing IT technical support or administering IT systems.
• Minimum 3+ years of experienced working with MECM/SCCM.
• Strong PowerShell scripting experience.
• Strong experience with creating images using the sysprep or MDT process.
• Experience patching, deploying software, and resolving MECM/ SCCM client problems.
• Knowledge and experience with Active Directory and creating GPOs.
• Experience in managing workforce task assignment.
• Strong prioritization, problem solving, diagnosis, and troubleshooting skills.
• Work well under pressure with differing levels of leadership.
• Exposure to other network monitoring systems and IT Service Management (i.e., Splunk or similar).
• Experience using ITIL Ticket Management System - ServiceNow or equivalent.
• Proficient in Microsoft Office applications (Work, Excel, PowerPoint).
• Familiarity with the ITIL 3 or 4 Framework.

Preferred Education:

• BS degree with an emphasis on IT, Computer Science, or similar preferred

Preferred Certifications:

• Security+ CE certification preferred.
• One or more of the following certifications are preferred - MCSA, MS Modern Desktop Administrator Associate, ITIL 4 Foundation.

Physical Requirements:

• Ability to lift and move 30 lbs. of equipment

Alpha Omega Integration, LLC (Alpha Omega) is committed to the development of a creative, diverse, and inclusive work environment. In accordance with the law and our organizational values, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, Veteran Status, or any other characteristic protected by law (referred to as "protected status)". Final hiring decisions at Alpha Omega will be based on merit, qualifications, and abilities.

Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently-abled folks are strongly encouraged to apply.

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