System Administrator with MECM/SCCM, Systems Administrator

Job Title: System Administrator with MECM/SCCM
Work Location: Washington, DC, and the immediate DC area (Northern VA) (100% onsite required); after initial training and access is granted, 3 days onsite, 2 days remote
Work Hours: 8.5-hour workday with core hours from 8:30am -5pm
Clearance Required: US Citizen, Top Secret

Key Responsibilities:

• Support Microsoft Endpoint Configuration Manager and Intune administration and engineering, to include collection and query creation and management; application and package deployment; content distribution, management and troubleshooting, and custom report creation
• Organize and provide support in the sustainment of end-point devices as part of a large enterprise
• Collaborate with team and client to increase efficiency of processes while increasing overall organizational security levels
• Lead continuous improvement effort within team and work with support organization to improve operations and execution
• Coordinate the maintenance of established standard operating environment (SOE) for desktop and remote devices
• Plan and execute the update of Windows 10/11 systems to latest builds. Coordinate and perform duties using tools to identify, mitigate risk, and remove vulnerabilities from the desktops and remote devices. Coordinate and deploy patches and software updates on desktops, remote devices, and servers. Coordinate the deployment of non-SOE software such as MS Visio, MS Project, Adobe Acrobat, etc. to desktops and remote devices. Managing service request work assignment queues within the ticketing system (ServiceNow). Lead problem management effort, identify and resolves technical problems related to software deployments
• Communicate effectively (in oral and written form) with a variety of audiences, work well within small and large team environments
• Mentor staff in building troubleshooting skills
• Create reports using SQL reporting. Modify/build software packages /updates for applications. Create PowerShell scripts to resolve issue with MECM/SCCM clients and WMI repository
• Create, test, and troubleshoot GPOs
• Create packages and deploy drivers and BIOS updates
• Create images with using sysprep or MDT process

Required Qualifications:

• Minimum 5+ years of experience providing IT technical support or administering IT systems
• Minimum 3+ years of experienced working with MECM/SCCM
• Strong PowerShell scripting experience
• Strong experience with creating images using the sysprep or MDT process
• Experience patching, deploying software, and resolving MECM/ SCCM client problems
• Knowledge and experience with Active Directory and creating GPOs
• Experience in managing workforce task assignment
• Strong prioritization, problem solving, diagnosis, and troubleshooting skills
• Work well under pressure with differing levels of leadership
• Exposure to other network monitoring systems and IT Service Management (i.e., Splunk or similar)
• Experience using ITIL Ticket Management System - ServiceNow or equivalent
• Proficient in Microsoft Office applications (Work, Excel, PowerPoint)
• Familiarity with the ITIL 3 or 4 Framework
• Ability to lift and move 30 lbs. of equipment

Preferred Education:

• BS degree with an emphasis on IT, Computer Science, or similar preferred

Preferred Certifications:

• Security+ CE certification preferred
• One or more of the following certifications are preferred - MCSA, MS Modern Desktop Administrator Associate, ITIL 4 Foundation

Salary and Benefit Information:

The likely salary range for this position is $40,000 - $92,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Alpha Omega's Core Values are (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity - collectively they are an acrostic reminder of the values that guide the work we do. We have H.E.A.R.T.!

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager.

Our Company:

Alpha Omega is an award-winning Federal IT Solutions provider. Since our inception in 2016, we have grown our revenues to $140 million and our employee population to almost 500 people located across the U.S.

At the heart of Alpha Omega's mission lies a comprehensive approach to addressing the most critical domains shaping our world today. Through strategic partnerships and cutting-edge technology, the company is committed to delivering mission-enabling solutions that transcend boundaries and propel progress in key areas. We deliver mission-focused solutions in our domain areas of national security, foreign affairs and climate science leveraging our expertise in cybersecurity, data and AI, and digital modernization.

Our consistent growth has fostered a series of accolades including Inc. 5000 and WashingtonTechnology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work seven years in a row, and USA Today and Washington Post Top Workplaces.

Alpha Omega places significant emphasis on bolstering national security efforts in collaboration with key government agencies such as the Department of Homeland Security (DHS). Through our National Security domain, we provide innovative solutions and strategic partnerships, the company is committed to safeguarding America's safety and prosperity. From implementing advanced cybersecurity protocols to strengthening critical infrastructure resilience, Alpha Omega's contributions are instrumental in defending the nation against evolving threats. Furthermore, our dedication extends to protecting the interests of our service members within the Coast Guard, recognizing their integral role in the broader national security framework. This comprehensive approach underscores Alpha Omega's unwavering commitment to ensuring the safety and security of the United States.

Climate science is integral to our national security strategy, as it provides crucial insights into environmental threats that can destabilize regions, exacerbate conflicts, and compromise vital resources essential for the safety and stability of our nation. Moreover, Alpha Omega recognizes the urgency of addressing climate change and its far-reaching implications. Through initiatives like the integration of advanced climate modeling within National Oceanic and Atmospheric Administration (NOAA) and supporting agricultural production and conservation efforts within the United States Department of Agriculture (USDA), the company actively contributes to the fight against climate crisis. By leveraging technology to drive sustainability and resilience, Alpha Omega underscores its commitment to preserving our planet for future generations.

In addition to its domestic endeavors, our Foreign Affairs domain is deeply engaged in navigating complex foreign affairs and promoting U.S. diplomacy on the global stage. Through collaboration with the U.S. Department of State and other international partners, the company advances national interests while fostering cooperation and mutual understanding. By leveraging technological innovation, Alpha Omega strengthens America's position as a global leader and promotes stability in an increasingly interconnected world.

Application Deadline: We accept applications for this position on an ongoing basis

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. We are committed to the development of a creative, diverse, and inclusive work environment. Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently abled individuals are strongly encouraged to apply.

#dice