Improvement Advisor

26441E

26441E

The Improvement Advisor (IA) possesses skills and knowledge in the science and methods of Process/ Quality improvement. The IA promotes organizational transformation by partnering in the planning and execution of improvement efforts throughout the organization through the application of a standard improvement framework. The IA acts as a consultant on improvement science and data driven decision making. Responsibilities include:

1. Technical - Improvement

middot; Promotes organizational transformation by advising on the planning and execution of improvement efforts throughout the organization.

middot; Applies the IHI Model for Improvement for managing improvement projects

middot; Exhibits an understanding of different types of organizational problems and can identify and apply appropriate tools.

middot; Assists clinicians, clinical leaders and administrators to manage and understand improvement measures, performance dashboards and score cards and to use data analysis to drive fact-based decision making.

2. Technical - Change Management ndash; With assistance able to work in a variety of clinical/business settings to orchestrate effective individual and organizational effectiveness, including:

middot; Assessing human systems to gather information about factors such as satisfaction, conflict, confusion, interest.

middot; Strategizing with team members to determine activities or interventions to create change in a human system.

middot; Effectively engaging employees in an open dialogue and other activities to address resistance and build commitment to change

middot; Developing communications strategies to support change

3. Technical - Team Facilitation

middot; Effectively builds and facilitates improvement teams with clearly defined roles and responsibilities.

middot; Builds effective sponsorship and process ownership (Accountability)

middot; Manages dysfunctional team behaviors when observed

4. Building Organizational Capability

middot; Participates in formal and just in time training on IHI Model for Improvement and tools to clinicians, clinical leaders and administrators.

middot; Provides coaching and consultation on the use of a standardized approach to improvement work

5. Patient Safety/Accreditation/Regulatory

middot; Supports regulatory and accreditation activities, including participation in Joint Commission and Department of Health surveys and accreditation readiness

middot; Acts as an organizational patient safety champion, and as a working member of the patient safety and quality improvement leadership of the organization, supports patient safety concepts and methods and high reliability principles.

Bachelorrsquo;s degree required. Masterrsquo;s degree preferred.

Degree in a clinical discipline preferred.

At least three (3) years of professional experience with (1) year experience working in a hospital preferred.

At least 1 year process improvement experience preferred.

Facility with data analysis to drive fact-based decisions.

Experience facilitating teams that cross multiple departments and functions,

Demonstrated ability to achievement expected outcomes.

History of working effectively in situations where there is a need to demonstrate leadership skills to achieve the expected results.

Project management experience.

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Licenses/Certifications: (indicate if required or preferred)

R.N. preferred

Certificate in quality management or patient safety (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification) preferred

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About Jefferson

Nationally ranked,Jefferson, which is principally located in the greaterPhiladelphiaregion and southernNew Jersey, is reimagining health care and higher education to create unparalleled value.Jeffersonis more than 42,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of SidneyKimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top healthcare systems in the country and the largest provider in thePhiladelphiaarea, serves patients through millions of encounters each year at 17 hospitals and more than 160 outpatient and urgent care locations throughout the region. Jefferson Health Plansis a not-for-profit managed health care organization providing a broad range of health coverage options inPennsylvaniaandNew Jerseyfor more than 35 years.