Communications Support Specialist - (Full-time) 3PM - 11PM
Thomas Jefferson University & Jefferson Health | |
United States, Pennsylvania, Abington | |
1200 Old York Road (Show on map) | |
Sep 24, 2024 | |
Job Summary: The Communications Specialist serves as an ambassador for internal and external customers calling the main number of a Jefferson Health facility 24 hours a day, 7 days a week, and 365 days a year. The team is often the first point of contact for patients and family members to Jefferson Health so it is important that they provide service excellence to ensure a positive interaction by answering all calls with a ldquo;voice with a smilerdquo;. The Communications Specialist is also responsible for assisting all internal callers with general contact information, call transfers, paging and related information, on-call schedules, and processing critical hospital codes. Shift: FT - Mon. - Fri. 3PM-11PM(This department runs 24 hrs. must be flexible to work different shifts when needed) ESSENTIAL RESPONSIBILITIES:
|