Financial Aid Coordinator, Center City - Full Time

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow#39;s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educashy;tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

EDUCATIONAL/TRAINING REQUIREMENTS:

• Associates/Bachelors degree or commensurate experience (10 yrs +) in Financial Aid

EXPERIENCE REQUIREMENTS:

• Preferred work experience in a higher education Registrarrsquo;s Office or Financial Aid Office.

ADDITIONAL INFORMATION:

• Experience with Banner or other Enterprise system.
• Preferred knowledge of Degree Works, COD and Direct loans.
• Experience in Higher Education preferred

PRIMARY FUNCTION:

University Coordinator of Financial Aid will work with an Financial Aid office team of 4 full time Financial Aid professional Staff and7 Staff that have blended duties. Coordinator will predominately be responsible for all aspects of the Private Loan processing and related lender responsibiltiteis. Coordinator will also be responsible for the ever-growing ldquo;part-timerdquo; student population (over 600 students), reviewing their applications for aid, deciding on funding based on eligibility, merit, and professional judgment, reviewing and determining outcome of aid appeals from students/parents, and counseling students on aid options, budgeting, and debt management. The office is highly regulated by federal, state, institutional, and private aid entities. Therefore, this position is responsible for the proper interpretation of federal, state, and institutional regulations/policies. The department is a student service department, and therefore, customer service is paramount

ESSENTIAL FUNCTIONS:

• Oversees staff who process Need Analysis for all student populations and managing the verification requirement including the DRT/tax transcripts This includes trouble shooting problems, monitoring, and maintaining constant communication. All Verification oversight activities flow through this position
• Reviews/Awards/Counsels/Verifies JCPH students, JCLS students, and JCN Graduate student populations (about 600 students). Reviews applications for aid and determines outcome of aid, special circumstance, and Cost of Attendance appeals. Counsels students on proper budgeting, managing money, federal repayment programs, provides repayment strategies, and counsels families on aid options based on budgets and overall debt management.
• Responsible for processing over $16 million in Private Student Loans via the ELM system. Work with Director of Academic Services to perform applicable refunds to lenders, and keep abreast on changes to programs that necessitate Banner set up and ELM setup updates.
• Conducts and presents Financial literacy seminars, orientations, open house workshops. This includes repayment preparation workshops, preparation for medical school, and health professions pipeline programs to high school and undergraduate students. Presentations will number between 7 and 10 a year.
• Manages all communications aspect as it relates to the Office Email. Office email averages over 200 emails a day, and requires timely and accurate communication, knowledgeable responses, attention to detail, and proper notation of contact in the Banner electronics notes module.
• Supports a team based work environment; interacts with co-workers, visitors, and other staff consistent with the mission of the Office of Academic Services and the core values of the University.

OTHER FUNCTIONS AND COMPETENCIES needed in addition to Essential Functions:

Functions:

• Assist Associate Director of Financial Aid in management of PA State Grant, assisting in reporting and reconciling.
• Assists Director in A133/Uniform Guidance Audit
• Special projects regarding additional awards, outside scholarship applications, and other reporting as needed

Competencies:

• Ability to work as part of a team
• Strong analytical skills
• Experience with Banner or other student enterprise system preferred
• Excellent communication skills-frequent interaction with students, staff and faculty
• Ability to multi-task based on seasonal needs