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Student Office Assistant, SOBEWFF Student Program

Florida International University - Board of Trustees
United States, Florida, North Miami
Oct 22, 2024
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Job Opening ID
533165
Location
Biscayne Bay Campus
Full/Part Time
Close Date
11/19/2024
Regular/Temporary
Temporary
Job ID
533165
Location
Biscayne Bay Campus
Full/Part Time
Regular/Temporary
Temporary
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About FIU

Florida International University is Miami's public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The Next Horizon fundraising campaign is furthering FIU's commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA, with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit www.fiu.edu.

Job Summary

SOBEWFF Experiential Learning & Community Engagement Program General Job Summary:
Prospective employees in these roles will work with SOBEWFF Managers to assist with planning and coordination of all Festival related duties.
- Pay rate is $14.50/hr.
- Maximum of 20 hours a week.
Desired Qualifications:
  • Applicants must be current FIU students enrolled during both the 2024 Fall and 2025 Spring semesters.
  • Previous SOBEWFF experience or industry experience
  • Must be a self-starter and possess a high level of responsibility and organization
  • Must have the ability to maintain pleasant working relationships and work well in a high stress team environment
  • Strong leadership skills
  • Must possess strong communication skills and customer service skills
  • Must be computer literate and knowledgeable in Microsoft Office, Outlook and Zoom.
  • Should have a laptop, email, smartphone and reliable internet access to work remotely as needed.
  • Willing to do some light physical labor
  • Schedule must be flexible for the entire month of February and fully available on-site the week of the Festival, February 17 - 24, 2025.
Please see descriptions below for available roles:
SOBEWFF Experiential Learning & Community Engagement Program Social Media & Marketing Assistant
Location: Festival Student Program Office @ Chaplin School of Hospitality & Tourism Management
3000 NE 151st Street HM 243, North Miami, FL 33181
Scope of Work:
  • Assist with on-site training and supervision of social media team as needed for your events.
  • Work closely with Festival & FIU Marketing team to assist in the overall brand and image of SOBEWFF Student Program marketing.
  • Works closely with Festival Marketing Manager to ensure all Festival branding guidelines are followed.
  • Develop, implement and manage our social media strategy including analytics and campaign performance tracking.
  • Assist in on-going campaign analytics reporting and daily campaign optimization.
  • Assist in the creation and development of event-specific HTML coded e-blasts.
  • Create engaging text, image and video content for multiple platforms.
  • Create general and Event specific social media materials and content.
  • Must be able to participate in brief weekly update calls with the social team
  • Full availability to attend events during Festival week (February 22 - 29, 2024) to assist with content-gathering and engagement.
  • Experience with Figma a plus
SOBEWFF Experiential Learning & Community Engagement Program Recruitment Coordinator & Event Assistant
Location: Festival Student Program Office @ Chaplin School of Hospitality & Tourism Management
3000 NE 151st Street HM 243, North Miami, FL 33181
Scope of Work:
  • Assisting in the recruitment, placement, training and supervision of over 1300 student and community participants for the Festival. This involves recruitment both on and off campus, in person and virtual (Zoom) interviews.
  • Coordinators are assigned 10-15 events and are responsible for communicating with their Event Managers regarding staffing details for each event.
  • Recruit and maintain constant communication with student and community participants for each event via Discord communication server.
  • Commute to various schools and organizations to recruit student and community participants.
  • Answer incoming phone calls and email inquiries
  • If hired, must familiarize yourself with all Festival events in order to provide knowledgeable answers to general questions
  • Assist with on-site scheduling, meals and distribution of materials to all events
  • Assist with post-Festival responsibilities including attendance tracking, correction and creation of timesheets for parking and scholarship disbursement
  • Provide feedback from Festival events to Program Managers to improve Festival efficiencies
  • Must be comfortable with public speaking / speaking in front of a large group of people
  • General administrative duties
Minimum Qualifications

  • Requires prior completion of FIU Service Excellence training or completion within first 30 days.
  • Ability to work in a team setting.
  • Advanced proficiency of Microsoft Office Suites.
  • Ability to take direction and work independently as needed.
  • Ability to maintain confidentiality when dealing with highly sensitive information.
  • Ability to communicate clearly and concisely, verbally, and in writing.
  • Possess a high sense of responsibility and customer service skills.
  • Ability to solve problems independently.
  • Organizational and time-management skills.
Job Category

Student Assistant

Student Disclosure

  • Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
  • During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
  • Upon decreasing credit hours or graduating, student employment must end.
Work Schedule

20 hours a week.

Advertised Salary

$13.00/hour to $25.00/hour

Pre-Employment Requirements

Criminal Background Check
This student appointment may be subjected to a pre-employment background check.

Student Background Checks

Background check and fingerprinting is required if the job includes any of the following:

Duties:

Yes or No

Working directly with and/or residing with minors and/or vulnerable persons. NO
Working in K - 12 schools. (May require DCF Clearinghouse clearance at a cost) NO
Handling/managing cash, checks, cash transactions, gift cards, debit/credit cards, and/or cash equivalent. NO
Information technology (IT) related functions, e.g. Web Developer, IT Technician, etc NO
Driving on behalf of the university (MVR Check only). NO
Those working in the Athletics Department who travel with students to events. NO
Working within museums. NO
Those working in the Office of Financial Aid, One Stop, or Office of the Registrar (Title IV access). NO
Special trust, responsibility, and sensitive location. NO
Working in centers of health and/or counseling care. NO
How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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