Special Events Manager - Biscayne Bay Campus

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Leads institutional and public events such as, but not limited to lectures, summits, and conferences while providing support and counsel to customers and patrons. This role will primarily serve at the Wolfe University Center and secondarily support the Graham Center. Will directly supervise student assistants in the Guest Services unit of the Wolfe University Center.

• Supports event organizers (student organizations, departments, general public) in selecting a venue and schedules activity in the Event Management System (EMS) software. Provides guidelines and addresses fees. Facilitates the production of assigned events, designs space layouts, and coordinates with other service providers to ensure a one-stop shop experience.
• Manages inquiries about spaces and their availability, reservation processing, coordination of required documentation such as insurance, coordination of event logistics, and payment processing to ensure successful event production(s).
• Coordinates services with university providers, such as Facilities Management, FIU Police, Parking, etc.
• On-boards, trains, schedules, and manages all Guest Services (including but not limited to: Event Planning Office, Welcome Center, Game Room and Computer Lab) student staff in the Wolfe University Center.
• Supports the day-to-day needs of the Wolfe University Center Guest Services unit. Provides excellent customer service and ensures Guest Services unit students adhere to FIU service excellence standards.
• Establishes and maintains relationships with clients to identify their needs and ensure customer satisfaction.
• Supports and participates in the design of activities and special events within the facilities.
• Conducts tours of the facilities for clients, staff, and students.
• Serves on university-wide planning committees, as assigned.
• Handles cash, check, credit card and other monetary transactions. Adheres to University credit card policies and procedures..
• Maintains confidentiality in accordance to university, state, and federal laws, rules, and regulations.
• Provides event planning execution, reservation support and other services for large profile/scale events at the Wellness and Recreation Centers, Housing and Residential Life and other operational units/facilities as needed.
• Attends on campus and off campus event conferences and expositions to help promote the growth of the student centers.

• Bachelor's degree and two (2) years of related experience; OR six (6) years of related experience; OR an equivalent combination of relevant education and/or experience.

• Experience in event planning (from conception to execution).

• Knowledge of Event Management System (EMS) and Social Tables.

• Administrative

• $50,000-$55,000

Begin time: 8:30 AM
End time: 5:00 PM

• Expanded Background Check

• Ability to work flexible hours as needed.
• Travel to FIU Campus
• Ability to work evenings, weekends, and holidays.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.