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Technician ( Audio Visual )

Ampcus, Inc
United States, Florida, Orlando
Sep 22, 2024
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Technician ( Audio Visual ) Location(s): Orlando, FL The AV & Tech Liaison assists in ensuring world class experiences for guests attending the Orlando campus. Every aspect of a guest's journey on campus is carefully planned and executed with the highest quality and personalized service. This role will work closely with group planning contacts, coaches/facilitators and on-site employees at the Lake Nona Training facility consisting of 3 training rooms (up to 30ppl), 3 conference rooms (8ppl), 1 large cafe with built in technology (max seating 100ppl). Responsibilities: Set-up and test built in Classroom Audio Visual Equipment on-site for daily meetings. Provide AV assistance to coaches and facilitators.(Supporting facilitators/clients in connecting with on-site equipment) Trouble shoot technology challenges for employees and visiting guests/facilitators. On-site Tech for Executive Meetings, in person & Hybrid. On-site AV & Tech liaison for campus equipment. (ie: Support in troubleshooting with off-site IT/AV for printers, monitors, employee laptops, macs, internet testing, etc.) Participate in pre-planning prep calls as needed. Run general equipment updates on technology on campus. Familiarize and upskill on existing campus equipment & software (Microsoft office, Teams, Zoom, Power Point, Zoom Enabled rooms with ceiling mics & cameras, projectors, microphones, PC & Mac devices) Update and Manage Campus SharePoint site. Upload new content for digital signage on campus. Additional duties as assigned. Qualifications: Demonstrated ability to manage resources effectively. Comfortable having a high level of interaction with executives, department heads and strategic business partners. Demonstrates strong problem-solving skills as well as exceptional verbal and written communication. Love for technology and digital upskilling. Willingness to learn and integrate into new technology. Ability to troubleshoot AV & IT equipment and find solutions in a high pressure environment. Strong Organizational skills. Ability to work flexible hours on occasion. Ability to remain calm and composed in stressful situations and exhibit a professional presence with a positive attitude. Ability to lift up to 50lbs, ability to bend, walk and stand for extended periods of time. Education/Experience: 2 years min experience Hospitality experience a plus Bachelor's degree or Certification in Audio Visual Technology preferred.