Operations Administrator

The Johns Hopkins University Bloomberg Center Facilities team seeks an Operations Administrator to support the department and the Hopkins Bloomberg Center as a whole. Reporting to the Campus Operations Manager, the Senior Administrative Coordinator is responsible for many of the department's administrative functions.

The ideal candidate is a quick learner, independent, responsive, and results-oriented with strong interpersonal skills.

Specific Duties &Responsibilities

Administrative Operations (70%)

• Serves as the primary point of contact for work order management system (Angus) and departmental email. Triages and responds to requests and follows up as needed. Communicates and/or schedules work or disruptions to office occupants. Updates workspace signs and directories. Creates and posts temporary building signage as needed. Schedules and coordinates departmental meetings and events. Provides input on and assists in drafting and formatting department policies. Drafts and sends out internal and external departmental communications. Tracks building policies and SOP documents. Tracks information on the DC Resource Portal webpage and communicates needed changes as it relates to facilities policies.

• Serves as the primary point of contact for work order management system (Angus) and departmental email. Triages and responds to requests and follows up as needed.
• Communicates and/or schedules work or disruptions to office occupants.
• Updates workspace signs and directories.
• Creates and posts temporary building signage as needed.
• Schedules and coordinates departmental meetings and events.
• Provides input on and assists in drafting and formatting department policies.
• Drafts and sends out internal and external departmental communications.
• Tracks building policies and SOP documents.
• Tracks information on the DC Resource Portal webpage and communicates needed changes as it relates to facilities policies.

Facility Support (20%)

• Assists with office supply, pantry supply, and general facility supply inventory, purchasing, and stocking.
  
• Reports facility and furniture issues and coordinates repairs with outside vendors.
  
• Assists faculty and staff to navigate the building; meeting office occupants when needed.
  
• Schedules office and furniture moves.
  
• Tracks vendor information.

Other Support (10%)

• Pulls and analyzes reports from 25Live event management system.
  
• Provides back up coverage for mail room and loading dock.
  
• Assists with event set ups and other event related needs.
  
• Completes special projects and other duties as assigned.
  
• Assists with building tours as needed.

Special Knowledge, Skills, or Abilities

• Strong organizational, interpersonal and customer-service skills.
  
• Detail oriented.
  
• Ability to work independently and in a team; to take initiative and be flexible.
  
• Demonstrated ability to show good judgment in communicating issues that are sensitive and confidential.
  
• Proficiency in prioritizing a variety of tasks and deadlines.
  
• Strong problem-solving skills and flexibility.
  
• Outstanding organizational skills and attention to detail.
  
• Software knowledge and ability to work with the MS Office Suite, Event management/scheduling software (25Live), ticketing software (Angus), and accounting software (SAP).
  
• Excellent proofreading and editing skills.

• High School Diploma or graduation equivalent.
• Five years progressively responsible administrative experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

• Excellent interpersonal, oral, and written communication skills.
• Ability to work in a fast-paced, collaborative environment and respond quickly, creatively, and flexibly.

Classified Title: Sr. Administrative Coordinator
Job Posting Title (Working Title):Operations Administrator
Role/Level/Range: ATO 37.5/03/OF
Starting Salary Range: $21.25 - $36.90 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30 AM-5:00 PM
Exempt Status:Non-Exempt
Location:District of Columbia
Department name: 555 Penn
Personnel area: University Administration