Interviewer Supervisor

Department: MED-Psych & Behavioral Science
Salary/Grade: EXS/5

Job Summary:

The Health Disparities and Public Policy program in the Department of Psychiatry & Behavioral Sciences is conducting the Northwestern Juvenile Project: a 30-year longitudinal research study of the needs and outcomes of youth in juvenile detention as they age. Participants were originally sampled from a juvenile detention center as adolescents between 1995-1998, and are now median age 43. Three- to four-hour structured interviews are conducted 7 days a week in participants' homes across the Chicagoland area, in correctional facilities, and via Zoom or phone when participants live too far away to be interviewed in person. Multiple interview waves with varying participant eligibility criteria and unique interview protocols are ongoing.

The Interviewer Supervisor oversees and supports 6-8 field interviewers to ensure the successful execution of the Northwestern Juvenile Project. Key responsibilities include conducting weekly individual supervisions and bi-weekly team meetings with field interviewers, managing unusual situations in the field, sharing on-call duties after hours and weekends, and performing at least one field interview each month. Some interviews include collecting dried blood spots from participants. The Interviewer Supervisor will review travel reimbursements and timesheets, disburse participant payments to interviewers and reconcile accounts monthly, and hire and train interviewers on various techniques and procedures including obtaining informed consent and field safety. The Interviewer Supervisor acts as a liaison between interviewers and the Measurement Team, creates monthly schedules, and coordinates annual reliability studies.

This position reviews technical operations ensuring that all processes, protocols and procedures are quality controlled and functioning up to standards, and ensures that all study activities are completed by strictly following all current local, state, and federal laws, regulations, guidance, policy and procedure developed by the NU Institutional Review Board (IRB), and Code of Federal Regulations (CFR).

Note:

Please include a cover letter to be considered for this position.

This role is a hybrid position, with at least 3 days required in-office on Northwestern's Chicago campus.

Supervisor provides objectives, deadlines and specific instructions only for new, difficult, and/or unusual work. Work is reviewed upon completion and only occasionally to verify technical accuracy and compliance with practice, policy, and procedures. EE informs supervisor of on-going progress and/or potentially controversial matters.

Specific Responsibilities:

Technical

• Coordinates processing & analysis of data, conduct of experimental tests & procedures
• Develops new &/or revised research methodologies.
• Ensures completion of study activities per protocol including recruitment.
• Ascertains pretreatment & eligibility requirements.
• Obtains informed consent.
• Interviews & obtains medical & social histories.
• Administers, schedules &/or scores tests.

Administration

• Oversees & manages collection, maintenance, analysis & evaluation of data that will be used in grant submissions, presentations & publications.
• Ensures that information is entered correctly into databases.
• Ensures that all study documents associated with current local, state, & federal regulatory guidelines, requirements, laws & research protocols are completed in a timely manner.

Supervision

• Trains, directs, assigns duties to & supervises research staff, students, residents &/or fellows.
• Acts as a mentor in regard to education of junior coordinators.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as social or health science or related; OR appropriate combination of education and experience and 3 years' research study or other relevant experience required; OR
• Successful completion of a full course of study in an accredited college or university leading to a master's or higher degree in a major such as social or health science or related; OR appropriate combination of education and experience and 1 year research study or other relevant experience.
• Supervisory or project management experience required.
• Must complete NU's IRB CITI training before interacting with any participants & must re-certify every 3 years

Minimum Competencies: (Skills, knowledge, and abilities.)

• Familiarity with Chicago neighborhoods and challenges facing at-risk adults
• Strong interpersonal skills (listening, encouraging, explaining)
• Excellent computer skills, including database experience
• Strong telephone skills
• Strong organizational skills
• Aptitude for precise and accurate work

Preferred Qualifications:

• 2+ years experience working with at-risk adults preferably those involved with the criminal justice system
• 2+ years experience with research interviews or the research data collection enterprise
• 2+ years supervisory experience

Preferred Competencies: (Skills, knowledge, and abilities)

• Longstanding familiarity with Chicago neighborhoods and challenges facing at-risk adults
• Excellent organizational skills
• Excellent data management skills
• Excellent supervisory and motivational skills
• Experience with crisis management techniques, or mental health services

Target hiring range for this position will be between $51,346 - 72,532 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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