Technical Support Engineer
Motorola Solutions | |
paid holidays, 401(k) | |
United States, Texas, Allen | |
Aug 30, 2024 | |
Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewThe Centralized Managed and Support Operations (CMSO) Critical Communications organization provides high quality support experiences for mission critical and commercial customers so they can accomplish their mission. Job DescriptionTechnical Support Engineer position provides technical support and coordinates activities as part of the Carrier On-shore Support offering of our WAVE On Cloud Platform. This high-visibility role works closely with Customers, Schaumburg NOC, and Tier 3 to ensure that all the PTT Issues are resolved and the customer's experience of using PTT service is positive, seamless and satisfying. Responsibilities:
Preferred Sills and Qualifications:
#LI-DB1 Basic Requirements
Our U.S.Benefitsinclude:
EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com. |