IT Support & Knowledge Management Coordinator (Hybrid)
Motorola Solutions | |
paid holidays, 401(k) | |
United States, Illinois, Chicago | |
500 West Monroe Street (Show on map) | |
Aug 30, 2024 | |
Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewOur IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it. Job DescriptionThe IT Support & Knowledge Management Coordinator is a full-time employment opportunity within the IT Workplace Technologies team at Motorola Solutions. The Support & KM Coordinator is responsible for overseeing knowledge & documentation related activities, including managing the flow of support information, maintaining up-to-date assets, improving employee experience, and facilitating self-help workflows. Ideal candidates possess skills such as great leadership, effective communication, problem-solving, coaching and teamwork. These skills will aid in promoting a culture of knowledge-sharing that is enabled through guidance and learning. As KM coordinator, you will be well-equipped with knowledge database features, functionality and be able to communicate this to teams effectively. In addition, this role will promote regional & global employee engagement across all Workplace Technologies tools (Google Workspace, LumApps Social Intranet, ServiceNow, Chromebox & AV support) and would be responsible for providing insightful advice and friendly, hands-on technical support to all employees. Scope of Responsibilities / Expectations
Desired Background/Knowledge/Skills
Note: Candidate must be in the Chicago and Schaumburg office 3 days per week. #LI-MP2
Our U.S.Benefitsinclude:
EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com. |