Pre-Trip Notification System (PTNS) Coordinator

Job Summary: We are seeking a dedicated PTNS Coordinator to join our team in supporting the monitoring and management of U.S. fisheries. The selected candidate will work closely with various stakeholders, including NOAA staff, vessel owners/operators, and observer service providers, to ensure effective use and maintenance of the Pre-Trip Notification System (PTNS). This position requires a dynamic individual capable of handling multiple tasks, including database management, training, outreach, and data analysis.

Key Responsibilities:

• Provide support for phone and email trip notifications, entering trips as needed.
• Respond to inquiries from industry, providers, and internal teams professionally and efficiently.
• Assist with routine database maintenance and PTNS-related tasks.
• Train providers, industry, and representatives on PTNS protocols and functions.
• Support PTNS and Electronic Monitoring (EM) outreach efforts.
• Query PTNS, and other commercial fishing databases as needed.
• Edit NEFOP observer and ASM data, ensuring familiarity with observed fisheries protocols.
• Maintain and update PTNS documentation, instructional materials, and troubleshooting guides.
• Monitor PTNS website performance and vessel coverage metrics.
• Ensure vessels' compliance with PTNS and assist with related data summaries.
• Analyze and edit EM data as required.
• Review and edit raw data logs for accuracy, resolving data inconsistencies.
• Attend PDT meetings to stay informed on regulatory changes.
• Be available for periodic overtime and weekend assignments.
• Perform on-call after-hours work as needed.
• Travel domestically as required for regional outreach events.

Qualifications:

• Minimum of one (1) year of relevant experience.
• Strong leadership, organization, and decision-making skills.
• Proficiency in Oracle database systems (11g and 12c).
• Ability to manage multiple projects and deadlines with flexibility.
• Experience working in a team environment to define and refine user requirements.
• Familiarity with IT systems and project management tools (e.g., Agile, JIRA).
• Experience in fisheries management and monitoring.
• Proficiency in statistical programming languages (e.g., R).
• Experience in program planning, performance metrics development, and resource management.
• Strong verbal and written communication skills.
• Conflict resolution skills.
• Proficiency in MS Office software.

Work will be hybrid schedule based East Falmouth, MA with some U.S./domestic travel as required.

Notice

Come as you are! TechGlobal is an equal opportunity employer. Our employment decisions are based on business needs and individual qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. TechGlobal is a progressive and open-minded company that does not tolerate discrimination or harassment of any kind.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person