CCD Contract Supervisor Super Porter

SUMMARY

Janitorial and Maintenance Services at the Auraria Campus - Community College of Denver. This facility includes 6 Educational and Administration buildings on an Open Campus in downtown Denver. Employees are expected to maintain professional working behavior and are responsible for the Custodial Services at these facilities. Specific written guidelines for work to be accomplished are established in the SOW but the supervisor makes ordinary decisions and is responsible for planning work schedules and methods. Work is performed under general supervision of the Bayaud Project Manager. Performance is reviewed based on results obtained. This position is a working supervisor. The bulk of this position's responsibilities revolve around handyman type work and assisting the facility director with maintenance, event set up, and day porter cleaning as needed.

COMPENSATION & BENEFITS

Generous benefit package available. Medical/ Dental/ Vision coverage, Free RTD ECO Pass, Sick Pay, PTO & 401(k) 4% company match to help plan for retirement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise employees engaged in keeping buildings, equipment, and facility premises clean and orderly.
• Routine facility inspections that include employee performance standards while providing feedback
• Develops and implements custodial cleaning procedures, routines, and training, as necessary. Assesses efficiency of department cleaning procedures and institutes new or revised procedures to increase efficiency, effectiveness, safety, and best customer service practices.
• Keeps time, attendance, and payroll records
• Assigns operational tasks and routines to accomplish operational goals.
• Oversight and management of project finances in alignment with the contract budget
• Reassigns and adjusts crews to respond to special operations and work orders.
• Prepare written disciplinary actions, memos, and employee performance appraisals.
• Provide routine quality inspections audits to all areas served, for cleanliness and unusual activity.
• Inspect custodial equipment for proper working condition
• Inventories and orders cleaning supplies, equipment, and products
• Respond to requests and needs of federal customers.
• Acts as a liaison between customers and service/product vendors.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Develop, implement, and monitor individualized development plans by establishing appropriate goals and objectives for employees.
• Ensures compliance with the contract statement of work and ensures excellent customer service to the end client employees, visitors, and stakeholders.

SUPER PORTER DUTIES/REQUIREMENTS - SPECIFIC

The following duties are a minimum standard and also include the duties of a Day Porter position. Other duties as assigned also applies to the position.

CLEANING & MAINTENANCE:

Perform as needed regular cleaning duties to ensure a clean and sanitary environment throughout CCD's facilities.

Perform routine maintenance and repairs on machinery, HVAC systems, plumbing fixtures, and electrical systems to ensure optimal functionality and safety.

FACILITY REPAIRS & IMPROVEMENTS:

Oversee preventive maintenance plans with support from the Facilities Manager.

Conduct facility repairs and improvements to building structures, including carpentry work, painting, and drywall repairs.

Respond promptly to emergency maintenance requests, such as power outages, leaks, and equipment failures, taking appropriate action to resolve issues and prevent further damage or safety hazards.

RECORD KEEPING & REPORTING:

Maintain accurate records of maintenance activities, including work orders, equipment manuals, and inventory of spare parts and supplies.

Provide regular reports on maintenance tasks completed and outstanding issues.

VENDOR COORDINATION:

Meet with vendors and provide access to areas vendors are working at.

EVENT SUPPORT:

Support all event setups, ensuring events are set up fully in time for said events to start, and cleanup of assembly and conference rooms after each event.

INVENTORY MANAGEMENT:

Manage inventory, serving as the day supervisor.

SAFETY & SECURITY:

Ensure the safety and security of the buildings, reporting any issues to the Facilities Manager or police if immediate safety response is required.

MAINTNANCE & HANDYMAN SERVICES:

Perform maintenance tasks such as repairing minor equipment, fixtures, or furniture.

Handle basic handyman services like fixing leaky faucets or repairing minor plumbing issues.

Conduct routine maintenance tasks as instructed by supervisors.

Monitor the condition of facilities and report any issues to supervisors.

FURNITURE SERVICES:

Assemble new furniture items.

Move and rearrange furniture as needed.

Install furniture items securely in designated areas.

Maintain accurate inventories of furniture, equipment, and supplies.

Assist in moving items into or out of storage units and classrooms.

Ensure that items are properly labeled and stored in an organized manner.

PAINTING, WALL REPAIR, AND INSTALLATION:

Perform minor wall repairs, such as filling holes or cracks.

Prepare surfaces for painting by cleaning or sanding.

Paint walls or other surfaces as needed, ensuring a neat and professional finish.

Install wall-mounted items such as whiteboards, bulletin boards, or signage.

Ensure that items are securely mounted and aligned properly.

EQUIPMENT TROUBLESHOOTING & MAINTENANCE:

Troubleshoot equipment issues and perform basic repairs.

Ensure that equipment is functioning properly and safely.

Report any major equipment issues to supervisors immediately.

Handle basic plumbing tasks, such as fixing leaks or unclogging drains.

Replace lightbulbs and ensure that lighting fixtures are in working order.

Assist in installing or repairing basic electrical fixtures or outlets.

EXTERIOR PORTERING SERVICES:

Maintain exterior areas, including sidewalks, parking lots, and outdoor seating areas.

Clear snow and ice from walkways and entrances during winter months.

Ensure that exterior areas are clean, safe, and well-maintained.

BILINGUAL COMMUNICATION:

Communicate effectively with colleagues and supervisors in English and Spanish.

Assist non-English speaking individuals with inquiries or instructions as needed.

Ensure clear and accurate communication in both languages to facilitate a smooth workflow.

Cleaning and stocking of breakrooms, sitting areas, conference rooms

Trash collection from all waste and recycling receptacles in the aforementioned spaces

• Two years + Facility Maintenance in Janitorial
• One Year + Lead/Supervisory experience in facility Janitorial
• 4 Year Degree is preferred but not required.

• Excellent Microsoft Office Skills, especially Excel, Outlook, and Word.

• Excellent communication skills (written and verbal), grammar, and reasoning skills
• Ability to handle confidential and sensitive information without breach
• Materials, supplies, and practices essential to janitorial maintenance.
• This position requires the use of a vehicle while on company business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record