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Remote

Staff Network Engineer-Federal

Zscaler, Inc.
parental leave, sick time, tuition reimbursement
United States, California
Sep 25, 2024

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

The Cloud Ops team keeps the engines running at our best. On any given day, the Zscaler cloud processes tens of billions of transactions - scanning a petabyte of data - for 15 million users around the world. The transaction volume on the Zscaler cloud is growing every quarter, yet the cloud's overall stability just continues to improve, and that is directly attributable to the Cloud Ops team's deep expertise and its diligence to availability, and scalability.

You will report to the Manager Network Engineering.


Responsibilities:

  • You will work with a team of engineers and will deploy, operating, monitoring, and supporting the network infrastructures inside multiple datacentres.
  • You will be involved in high severity / critical incident as the L3 technical escalation contact.
  • You will conduct peer review (4-Eye check) on the configuration/ change script to ensure the changes are valid.
  • Provide technical guidance to the team on Network technical domain.
  • You must participate in on-call rotation.


What We're Looking for (Minimum Qualifications)

  • Bachelor's degree in engineering or equivalent experience.
  • U.S. citizenship is required for this position due to the nature of the customers assigned to this role.
  • Experience working with ticketing and inventory systems in remote Data Center operations.
  • 6+ years of experience on high-speed copper and fiber Ethernet switch network. Layer-2 spanning-tree protocols, and Layer-3 BGP protocols.
  • Hands-on experience in BGP routing operation, design, and troubleshooting in both IPv4 and IPv6 for large-scale Enterprise networks or Telecom networks.


What Will Make You Stand Out (Preferred Qualifications)

  • Experience in IP-packet analysis by using WireShark.
  • Knowledge of DNS, HTTPS, GRE, and IPsec protocols with hands-on troubleshooting experience.
  • Experience on Linux/Unix, and Network equipment and the tasks they perform. Familiar with Unix Shell scripts.
  • CCNP, JNCIP related certification classes.


#LI-Remote

#LI-CM3

Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range
$136,500 $195,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:


  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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