Coordinator of Transfer, Returning and Veteran Student Services (Hybrid)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $58,300 - $80,100/yr. The budgeted salary range that the University reasonably expects to pay for this position is $62,000 - $70,000/yr.

Remote/Hybrid eligibility:

This position will be available for hybrid work after the 6-month probationary period.

Initial applicant review will begin on or around September 16th, 2024. Posting will remain open until filled.

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

Reporting to the Associate Director of Transition Programs in the Calvin E. Bright Success Center, the Coordinator of Transfer, Returning, and Veteran Student Services provides the full range of assessment, program and event development, counseling, and advice to transfer, returning, veteran, and veteran dependent students at UC Merced. Working independently, the Coordinator receives guidance on complicated problems and situations. The coordinator is responsible for developing active partnerships and collaborations with the Bright Success Center team, Residence Education, Basic Needs, School advising units, the Undergraduate Research Opportunity Center, the Center for Career and Professional Advancement, the Office of Student Involvement, Enrollment Management, and external constituents to advocate for and support transfer, returning, and veteran scholars' academic, professional, and personal success with particular emphasis on time to degree completion and campus engagement. The coordinator will lead the coordination and facilitation of the Gateway Transfer Scholars program. The Gateway Transfer Scholars program is designed to support Gateway High School Scholars' transition to and through Merced College and transfer to UC Merced. The coordinator should have awareness of current trends in higher education pertaining to first-generation and low-income college students, as well as to the identified student group.Reporting to the Associate Director of Transition Programs in the Calvin E. Bright Success Center, the Coordinator of Transfer, Returning, and Veteran Student Services provides the full range of assessment, program and event development, counseling, and advice to transfer, returning, veteran, and veteran dependent students at UC Merced. Working independently, the Coordinator receives guidance on complicated problems and situations. The coordinator is responsible for developing active partnerships and collaborations with the Bright Success Center team, Residence Education, Basic Needs, School advising units, the Undergraduate Research Opportunity Center, the Center for Career and Professional Advancement, the Office of Student Involvement, Enrollment Management, and external constituents to advocate for and support transfer, returning, and veteran scholars' academic, professional, and personal success with particular emphasis on time to degree completion and campus engagement. The coordinator will lead the coordination and facilitation of the Gateway Transfer Scholars program. The Gateway Transfer Scholars program is designed to support Gateway High School Scholars' transition to and through Merced College and transfer to UC Merced. The coordinator should have awareness of current trends in higher education pertaining to first-generation and low-income college students, as well as to the identified student group.

KEY RESPONSIBILITIES:

• Provides multicultural academic coaching across disciplines and colleges/schools to transfer, returning, veteran, and veteran dependent students and works with academic departments, faculty, and department management to help resolve specific student academic issues. Develops and implements programs and services designed to support retention and transition for participants. In addition, develops and fosters partnerships on and off campus that support non-academic student needs that contribute to student retention (i.e. Counseling and Psychological support, food security, financial aid, housing, child-care, career planning, employment opportunities, Veteran Affairs, etc.)
• Lead the coordination and facilitation of the Gateway Transfer Scholars, which is designed to support Gateway High School Scholars' transition to and through Merced College and transfer to UC Merced.
• Responsible for program budget management and resource allocation. Responsible for collecting, reporting, and assessing data associated with student retention and developing programs that address student success.
• Conducts comprehensive assessments of students' issues and needs and provides solutions and alternatives to address problem areas. Refers students to appropriate campus and off-campus resources. Assists students with the academic research process, including developing a question and hypothesis, selecting appropriate quantitative or qualitative research methods, evaluating evidence, and writing reports. Keeps abreast of student trends and assessments in higher education, particularly those pertaining to transfer, returning, veteran, and veteran dependent students.
• Develops and plans program content, identifies student learning outcomes, and manages relevant program data for assessment.
• In collaboration with the Center for Career and Professional Development, develop and implement strategies that focus on career development and/or professional and graduate school opportunities.
• Recruit, select, train, and supervise team of student paraprofessionals: 8 Student Assistants.
• Designs and implements an informative outreach campaign in partnership with University Marketing, the Office of Admissions and Relations with Schools the Office of Financial Aid and Scholarships, California Community Colleges, and County Social Services to aid in recruitment of transfer, returning, and veteran students.
• Plans, implements, and instructs academic and personal development courses for first-year transfer students (Undergraduate Studies 10).

EDUCATION and EXPERIENCE

• Bachelor's degree in a related area from an accredited institution.
• Master's degree in relevant area. (Preferred)
• Minimum 3 years of experience in a related field.

CRITICAL KNOWLEDGE and SKILLS

• Direct experience with academic counseling needs for Veterans advocacy, transfer, returning and degree completion.
• Demonstrated knowledge of the theories and practice of counseling, learning, human and career development.
• Knowledge in how to enhance students' intellectual and personal growth and development, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.
• Knowledge of the methodologies used to enhance student achievement, such as collaborative teaching / learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy.
• Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education.
• Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving; skills and experience in developing and administering programs designed to meet the diverse needs of students.
• Knowledge and experience in researching, compiling, and analyzing data, and generating reports.
• Knowledge of research methodologies and research designs.
• Knowledge of and experience in conflict management and intervention strategies.
• Knowledge of federal, state, and local requirements to provide for access, health, confidentiality, and safety; legal and ethical issues governing the delivery of counseling services.

Background check required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

Equal Employment Opportunity:
The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.

Vaccination Program Policy:

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is 14 days after their first date of employment.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/

This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:

Step 5 of 7 Referrals

How did you hear about the job? (select) "other"

Additional information? (select) "other"

Specific Referral Source? (write in) first and last name of referring employee

Referring employee MUST be named on application for eligibility.