Director of Contracts

Summary

The Director of Contract Operations is responsible for the growth and overall operations of federal, state, and commercial contracts ensuring alignment of all systems and processes in support of Palmetto Goodwill's goals and Strategic Plan. The Director of Contracts Operations is responsible for the day-to-day operations of Palmetto Goodwill Services and reports directly to the Vice-President Commercial Services. Primary responsibilities include supporting the procurement of new contracts, compliance, administration, and oversight of new and existing operations of the Contracts Division. This position will embrace the Values, Culture, Mission, and Vision of Palmetto Goodwill. Work with VP of Commercial Services to effectively plan, execute and manage revenue and expense budgets for the division.

Essential Duties and Responsibilities

* Demonstrates Palmetto Goodwill's Amazing Customer Experience (ACE) Culture, I-CARE Values, Mission, and Vision in all actions.

* Supports and assists Senior Project Managers (SPMs) in the recruitment and hiring of team members needed to support established business goals and objectives.

* Develops, implements, and maintains training programs for all lines of business to ensure understanding and compliance of Contracts division performance work statements.

* Remains up to date with developments or changes to the performance work statement and/or new contracts; ensures information is communicated effectively to all team members.

* Prepare proposal and pricing packages for contracts, both new and renewals.

* Develops, implements, and oversees the Quality Control Program.

* Monitor and ensure that the regulatory requirement of 75% or above direct labor ratio is maintained by agency.

* Supports and assists PMs with resolving quality and productivity issues associated with all lines of business.

* Responds to customer concerns; documents how concerns are addressed; initiates process to prevent recurrence.

* Support the FSO in the administration of the Cybersecurity Maturity Model Certification (CMMC) program.

* Monitor the division security clearance process working with the Facility Security Officer FSO).

* Monitors contract division supply and equipment use to ensure expenditures are within budget constraints.

* Monitors and tracks monthly invoices to ensure timely payments are received through all channels.

* Support the creation of employment opportunities for individuals who are blind or have significate disabilities.

* Perform other job-related tasks as assigned.

Supervisory Responsibilities

Manages Senior Project Managers who supervise team members within the division. Is responsible for the overall direction, coordination, and evaluation of the division. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; addressing complaints and resolving problems.

Qualifications

* Obtain and maintain the required secret security clearance.

* Read and interpret complex documents, contracts, information, requirements, etc.

* Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

* Research from various sources (including internet); gather and analyze data as it relates to Contract Statements of Work, training requirements, compliance guidelines, etc.

* Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

* Perform basic mathematical calculations, including addition, subtraction; multiplication; division in all units of measure, including whole numbers, common fractions, and decimals.

* Multi-task effectively; set priorities; be able to adjust to frequent changes, delays or unexpected events; be flexible and/or adaptable as work requirements change.

* Meet deadlines; be self-directed and able to work autonomously/independently as needed.

* Thrive in a dynamic, fast-moving environment.

* Work effectively in a team-based environment; Interact professionally with a highly diverse team members base on a regular and routine basis.

* Work a flexible schedule, including nights and weekends, and be able to travel to multiple site locations across business region.

* Knowledge of military command structure and federal contracts.

* Proven record of experience, high achievement, and success in the fields of Training and Development.

* Multi-cultural sensitivity; ability to demonstrate a sensitivity and awareness of diversities in people and cultures.

* Demonstrated leadership and management ability.

* Strong time management skills, with focus on the ability to handle multiple project needs simultaneously.

* Excellent written, verbal, and interpersonal communication skills.

* Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

* High attention to detail and accuracy.

* Enthusiasm for the mission of the organization.

Education and Experience

Bachelor's or other four (4) year degree from accredited college/university preferred with emphasis in Business, Business Administration, or a related field. Ten (10) years of experience in a leadership position. A combination of experience and education will be considered. Experience working in a military environment with government contracts a plus.

Physical Demands

While performing the duties of this job, the team member is occasionally required to sit; stoop, kneel, crouch, or crawl; and talk or hear. The team member must occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The team member occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particle, extreme cold, extreme heat, and risk of electric shock. The noise level in the work environment is moderate.