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Communications Coordinator Sr

Northwestern University
$56,782-$79,850
United States, Illinois, Chicago
Sep 01, 2024
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Job ID
50912
Location
Chicago, Illinois
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Department: MED-Neurology
Salary/Grade: EXS/6

Target hiring range for this position will be between $56,782-$79,850 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

The Communications Coordinator Senior in the Department of Neurology is responsible for the daily communications operations and maintenance, in addition to various projects. This position will be responsible for website updates, newsletter creation, department-wide email announcements, listserv management, department handbook/brochure/program management, social media content creation and management, and other projects/duties as assigned

Job Summary:

The Sr. Communications Coordinator provides project leadership for communications initiatives (e.g., digital, publication, and social media projects) generated by the Department of Neurology and associated divisions, projects, and programs. Manage specific communications projects across the entire department and ensure that projects meet departmental goals. Serves as the primary internal communications editor, determining content strategy for email newsletters and announcements to support brand position.

Specific Responsibilities:

  • Manage communications initiatives for department, ranging from web communications, content development, graphic design, publication management, and social media.
  • Promote the department's reputation to the academic community and prospective trainees/faculty/staff through proactive and reactive media relations.
  • Ensure that media coverage is amplified across appropriate department-owned channels.
  • Draft content (e.g., news stories, event recaps, website copy, social media posts) for department-owned channels, as needed.
  • Lead the development of effective communications strategies and initiatives and manage projects, as assigned.
  • Create marketing, communications and educational activities, events, presentations, content, etc. that meet departmental goals.
  • Coordinate the development of marketing collateral such as programs, posters, invitations, etc.
  • Market & promote department using advertising, broadcast email, websites, social media, etc.
  • Provide strategic leadership on visual representation, manage audio and video projects, and create graphics for social media and web.
  • Analyze information and recommend metrics to determine success.
  • Drive weekly and monthly media reporting and measurement aligned with the strategic goals
  • Create associated reports.
  • Serve as the primary communications editor for the department, determining content strategy for e-newsletters and announcements.
  • Serve as marketing liaison to communications staff members in Feinberg School of Medicine, Northwestern Medicine, other university departments and programs.
  • Assess that communication meets visual and content brand requirements.
  • Produce, test, and deploy specific communications tactics, such as email newsletters.
  • Other duties
  • Review and approve creative, marketing copy, proofs, et. al.
  • May supervise a temporary employee or intern.
  • Other duties as needed.

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

  • Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as communications/marketing, liberal arts, communication, journalism, healthcare, public health, new media, or related; OR appropriate combination of education and experience
  • 1-2 years of experience developing and maintaining web content, including experience with primary ownership of content planning, creation, and maintenance
  • 1-2 years of experience in a marking, communications, or public relations role

Minimum Competencies: (Skills, knowledge, and abilities.)

  • Demonstrated strategic marketing skills
  • Demonstrated marketing execution skills
  • Demonstrated experience in digital marketing
  • Demonstrated experience in content marketing, including social media
  • Demonstrated experience in event marketing
  • Excellent writing and communications skills
  • Strong organizational, project management and workflow coordination skills
  • Strong writing and editing skills
  • Exceptional attention to detail
  • Ability to work in a fast-paced environment, handle multiple priorities, and meet tight deadlines
  • Self-starter who takes initiative and proposes new ideas and solutions
  • Exceptional fluency in MS Office suite (including Power Point), English-language grammar and Associated Press style rules

Preferred Qualifications: (Education and experience)

  • 1-2 years of experience working in a health care, non-profit, university, or related setting

Preferred Competencies: (Skills, knowledge, and abilities)

  • 2+ years of experience with website, email development, and social media tools
  • Experience using CRM tools

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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