County Children Youth Families Program Specialist 1 (Local Government) - Luzerne Co C&Y

Do you want to play a critical role in ensuring the effective delivery of quality child welfare services? Luzerne County Children & Youth Services is looking for people like you! We have an immediate need for Program Specialist 1 in its Children, Youth, and Families agency. Located in Northeastern Pennsylvania, Luzerne County Government offers many exciting and challenging opportunities to learn and grow in a career while making a difference in the day-to-day life events of children and families!

In this position you will monitor and evaluate a diverse portfolio of service contracts to uphold the welfare and safety of children under our care. This includes monitoring the timeliness and appropriateness of referrals to ensure children receive necessary services promptly and tracking the outcomes, successes, and failures of contracted services through databases and random sampling methodologies. You will be responsible for analyzing data trends to identify areas for improvement, inform decision-making processes with contracted providers, and ensure compliance with contractual terms, regulatory standards, and best practices in child welfare.

Additionally, this role will respond promptly to complaints and concerns, investigate complaints thoroughly, document findings, create corrective action plans as necessary, and take appropriate follow-up actions. Strong facilitation and communication skills are essential as you will also collaborate with stakeholders and other quality assurance positions to gather input, develop budgets, and foster collaborative discussions. Advance your career and join our team to promote the safety, well-being, and permanency of all children in our community.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional level experience in the field of children, youth and families; and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.