Description
Picture yourself at The Leta by Hilton Tapestry Collection, we are on the coast and down to earth. As one of Santa Barbara's best hotels, we have a Golden State of Mind attitude, surf-inspired decor, eclectic accommodations, plus a passion for music, and an elevated F&B scene. Join our team today! Compensation: $80/85k annually Responsibilities and Duties:
* Select, train, supervise and monitor performance of Catering staff in the proper preparation
of Banquet menus, memos, and files. Organize and conduct staff meeting to coordinate
successful functions
* Tour and inspect banquet and meeting space on a daily basis, report necessary repairs.
* Schedule and assign in detail, specific duties to all employees under supervision for the
efficient operation of the Catering Department, coverage of functions in accordance with
productivity standards.
* Solicit new accounts and review previous Banquet files to generate business. Oversee
service of group functions once they are in house.
* Write Banquet menus, memos, and send out Red Boarders for VIP Guests. Review and revise
Catering Department guarantee sheets, weekly events sheets. Formulate and make revisions
to annual and monthly forecasts.
* Negotiate, prepare and write contracts and enter information into the Diary Book.
* Interact with clients to determine needs and direct staff accordingly. Respond to telephone
and walk-in inquiries of potential guests.
* Maintains vacation schedule for proper staffing.
* Performs other duties as requested.
* Attend menu, staff, and other Hotel meetings.
Specific Job Knowledge and Skills:
The individual must possess the following knowledge, skills and abilities and be able to explain and
demonstrate that he or she can perform the essential functions of the job, with or without reasonable
accommodation.
* Thorough knowledge of food and beverage products, proper preparation and presentation of foods
and beverage items.
* Ability to prepare signage for catering functions.
* Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an
occasional basis.
* Ability to read, write and speak on order to comprehend and communicate job functions.
Date Revised: September 21, 2020
* Ability to create special themes and menus.
* Ability to effectively deal with internal and external customers, some of whom will require high
levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve
conflicts.
Other Expectations:
* Regular attendance in conformance with the standards, which may be established from time to time,
is essential to the successful performance of this position.
* Due to the cyclical nature of the hospitality industry, associates may be required to work varying
schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
* All employees must maintain a neat, clean and well-groomed appearance (specific standards
available).
* Employee is always required to take on the responsibility and wear appropriate Personal
Protective Equipment (PPE) as determined by position and duties.
* Complies with health and safety rules, regulations and procedures to maintain a safe environment
Gather, organize and disseminate both written and verbal information regarding the specific requirements of client's events to the appropriate departments and individual clients in a prompt, accurate, profitable, pleasant, and professional manner.
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Attend BEO and Staff Meetings to review any changes in upcoming events.
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Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g. schoolroom. Review banquet personnel work to ensure accuracy. Monitor in house group activity assisting as needed such as organizing exhibit set up.
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* Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.
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Spire Hospitality participates in E-Verify Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Spire Hospitality
Nov 14, 2024