Vice President, Corporate Communications (Remote Eligible)

The Vice President of Corporate Communications will set the strategic direction of Smartsheet's communications efforts in line with our business goals, company vision, and brand. We are looking for a proactive, creative, and strategic thinker and doer with a proven track record of supporting organizations in all aspects of communication, including: executive communications, public relations, industry analyst relations, internal communications, and social media. The successful candidate is a team player with a can-do attitude and the ability to work across teams and projects, who can deliver effective communications strategies on deadline in a fast-paced environment. We're looking for someone who can manage between high-level stakeholders and think big picture but also roll up their sleeves to get the job done. Strong writing skills, executive presence with a keen understanding of the technology industry and relevant SaaS experience preferred.

This position will report to the President, Go-to-Market and can be based remotely from anywhere within the United States where Smartsheet is a registered employer.

You will:

• Define and execute a strategic plan with specific KPIs for the global communications function at Smartsheet, aligned to corporate priorities
• Lead & develop a 15-person integrated communications team encompassing public relations, internal communications, industry analyst relations, executive communications, and social media functions
• Act as a trusted communications advisor to senior executives, proactively advise on industry trends, and guide global corporate strategy
• Manage communications budget, optimizing value and results from agency relationships in all key regions and markets globally
• Partner with C-Suite and Investor Relations on earnings scripts and crisis communications management
• Promote, maintain, and defend corporate reputation; build proactive strategies and execute rapid response to time-sensitive messaging, including crisis, change, and employee communications programs
• Identify, advise on, and execute high-visibility executive speaking opportunities aligned with the business priorities
• Lead Smartsheet social media efforts to achieve the next performance level, drive growth in reach, engagement, customer evangelism and advocacy that drive revenue from social channels
• Drive strategy and execution of industry analyst program inclusive of inquiries/briefings, advisory days, event sponsorships, analyst roadshows, etc
• Oversee measurement and business reviews of the global communications program's impact. Provide regular reports to Smartsheet leadership on engagement and impact

You have:

• 15+ years of leadership experience in corporate communications - including experience with and managing teams in public relations, internal communications and executive communications, in the technology industry. SaaS/software experience preferred; public company experience required
• Experience leading a team with proven ability to communicate, delegate, build a team, and develop direct reports; Minimum of 10 years in people management
• Analytical skills, including an understanding of key financial metrics and communications requirements relevant to a publicly-traded company, as well as M&A communications experience
• Demonstrated experience presenting to and interacting with press, executive leaders, board members, customers, and a wide variety of internal and external stakeholders
• Experience managing relationships with PR agencies and vendors
• Demonstrated proficiency of excellent writing and editing skills, including the ability to write about complex topics in a simple, easy to understand way
• Ability to work one-on-one with business leaders (at all levels of the organization) on communications projects from conception to launch - and provide strategic advice and execution support throughout the process
• Executive presence; ability to think on your feet and maintain calm demeanor under pressure
• The ability to manage multiple projects at once while delivering high quality work, adhering to standards for internal client service and meeting deadlines
• Strong team ethic and collaborative work style; but must be able to work independently, assume responsibility and be accountable. Ability to manage and coach, partner with peers and exhibit a global mindset
• Ability to address the communications needs of a growth company that faces both opportunities and threats.