Agency Loan Processor

Location:

• Provide exceptional customer service to all clients. Pursue and develop internal and external relationships to facilitate well underwritten and risk-adverse real estate transactions that support the line of business strategy.
• Mentor, inspire and motivate teammates. Set a good example. Act professionally. Be a role model. Encourage mutual support and respect.
• Be able to thrive in a dynamic and fast-paced work environment, whether located in an underwriting office or part of a nationwide virtual office.
• Actively contribute your unique talents, ideas and market intelligence in support of KeyBank's mission and complement the strengths of your teammates to achieve the KeyBank's goals.
• Ability to effectively communicate verbally or in written form. Be a good listener. Promote frequent, informal and direct communication with teammates, clients, and others.
• Be self-confident, initiative-taking and require minimal direct supervision. Drive transactions to successful conclusions that meet client expectations.
• Make meaningful contributions to other platforms in the Commercial Mortgage Group (CMG) when requested or needed to ensure that CMG meets it goals.
• Demonstrate proficiency and full engagement with all Agency market rate multifamily and affordable multifamily programs. Provide programmatic and underwriting expertise when necessary.
• Process, analyze and underwrite Fannie Mae and Freddie Mac loans in a timely manner. Consistently follow established policy and procedures for underwriting real estate transactions to ensure an efficient, professional and risk-adverse process and product.
• Collaborate with origination, underwriting, closing and loan servicing staff to ensure the department complies with Fannie Mae and Freddie Mac procedure and guidance.
• Work efficiently with management by professionally completing all duties as assigned and immediately elevate issues as needed.
• Complete all compliance requirements related to each transaction to minimize risk.

• Support mortgage bankers and management in the processing of Agency loans.
• Conduct training for staff as required. Recognize, promote and provide training opportunities for staff and self.
• Recruit and onboard new staff.
• Be active in trade organizations and be an exceptional representative of KeyBank at conferences, training and other events.

• Must demonstrate sound understanding of the fundamentals of analyzing commercial real estate transactions.
• Bachelor's degree.
• Must be proficient in the Microsoft and Adobe products.
• Excellent verbal and written communication skills.

• Previous Fannie Mae and Freddie Mac Multifamily experience.
• Degree in real estate, finance and/or economics.

• Demonstrates good organizational and time management skills.
• Demonstrates initiative and good leadership qualities.
• Works well in a collaborative environmental.
• Manages conflict without a confrontational attitude.

• PC-based software such as Word, Excel, Outlook and Adobe Acrobat.
• Financial calculator and Excel-based financial analysis models.

• Must complete KeyBank compliance training within the required timelines.
• Must attend training to maintain Lean and MAP Certifications.
• Must become familiar with KeyBank's processes and procedures for underwriting/processing.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.