Billing Specialist

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment.

How you'll make an impact:

Position is responsible for preparing accurate customer invoices. Requires ability to interpret orders and convert into accurate invoices for customers. Will interact heavily with customers, operations, sales and accounting teams. Also responsible for new orders, preparing credit memos, cancellations/terminations. This position plays a critical role in the Order-to-Cash cycle. Customer service skills, accuracy, and attention to detail are essential to this position.

What you'll do:

• Responsible for preparing billing requests for advertising campaigns.
• Responsible for uploading and understanding 3rd party ad server impression reporting.
• Acts as a liaison between Finance and Client Services in reviewing and resolving any delivery discrepancies.
• Ensures their personal case queue is reviewed and resolved within the established SLA
• Works with internal business partners to resolve escalations.
• Conduct pre-posting reviews to ensure invoice accuracy.
• Issue credit/rebills to correct client invoices.
• Issues invoices upon receipt of approved billing requests.
• Audit orders in our order management system to ensure billing accuracy.
• Work with the Credit & Collections team to assist with research of delinquent accounts.
• Assists other finance team members in a variety of other finance functions.
• Track and resolve credit and billing issues.
• Send daily and monthly invoices via email and EDI
• Maintain pertinent reporting databases and perform updates as necessary to ensure accuracy in workflows and reporting
• Regularly examine data reports to locate and resolve inaccuracies throughout
• Accurately analyze and collect data for various types of business reports
• Create business reports that provide insight into key data points upon request
• Communicate the results of data analysis in written and verbal form to internal clients
• Acts as a reporting SME to vet new reporting processes, potential automation projects,
• conduct testing and provide feedback.
• Prepare and distribute monthly SOX reporting.
• Assist with Notary to prepare Notarized invoices.
• Assist in scheduling monthly reports to team.
• Excellent customer service skills.

What you'll need:

• Bachelor's degree in Business, Finance and/or Accounting preferred and/or years of experience.
• 2-3 years prior Billing experience required.
• Billing experience within a media company preferred.
• Knowledge of a variety of 3rd party ad servers (ATLAS, DFA, EyeWonder, PointRoll) preferred.
• Detailed approach to reviewing and billing based on customer insertion orders preferred.
• Very strong understanding of workflow process.
• Strong customer service skills and collaboration with internal and external business partners.
• Demonstrated process improvement experience
• Good public speaking and presentation skills.
• Interpersonal skills and ability to interact and work with staff at all levels.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to pay attention to details and be organized.
• Ability to project professionalism over the phone and in person.
• Ability to handle multiple tasks in a fast-paced environment.
• Commitment to "internal client" and customer service principles.
• Willingness to take initiative and to follow through on projects.
• Spelling, grammar, proofreading and editing skills.
• Must have an advanced level of Excel proficiency (Pivot tables, v-lookup, data analysis & formatting)
• Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Outlook).
• Oracle EBS experience preferred.
• Creative writing ability.
• Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
• Must have legal right to work in the U.S.

Our goal at SiriusXM+Pandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM+Pandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.