Inventory/Quality Operations Manager

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Where will your strong management and leadership skills have most impact? Right here, when you join us leading logistics work groups across multiple processes and regions. Your role will include designing, leading and driving tactical plans and developing and implementing multi-business programs, all to ensure delivery of the right product to the right place at the right price.

This is a critical position needed for Inventory Operations at the RLC-A site in Memphis, TN. This manager oversees all aspects of the inventory management and quality processes. The manager will oversee a department of 30+ associates which include 3 supervisors and 3 team leads. Will need to manage a 24-hour operation window of inventory accuracy and availability to support the $5M+ of revenue per day for the RLC-Americas site. The position is also responsible for the departments daily tasks: Creating/maintaining available storage bins for all inventory items in ambient, chilled, dangerous goods storage locations. Implementing cycle counts of all inventory items within the year ($155M+ valuation). Ensuring financial adjustments stay within the +/-2% Net tolerance limit. Product preservation and maintenance of shelf-life products. Actioning time sensitive Engineering Change Orders, Manufacturing Alerts and New Product Introduction. Responsible for oversight of bin verifications, reslotting, material movements, acting on inventory discrepancies, non-conformance materials and scrap parts.

Quality management responsibility of this position includes oversight of the investigations of DEFOA claims assigned to the RLC-A site, including root cause analysis and/or corrective and preventative actions. This critical position is also needed oversee site compliance to internal and external audits.

This manager is needed oversee operations to ensure product is readily available to support the planned 1500+ deliveries each day for Trade, Service and STO orders. Will also be required to complete training as the site Radiation Officer.

Principal duties and responsibilities:

• Provide leadership, coaching, performance goals and feedback for your team.

• Provide training as required.

• Manage or participate on projects.

• Maintain and report accurate data.

• Work closely with the other Memphis site operations managers ensuring d accurate delivery to customers both internal and external while striving to meet revenue goals.

• Provide insight into revenue goals, material constraints, and other challenges.

• Attend site meetings to acquire up-to-date information relative to the ability to ship orders.

• Participate/communicate with higher-level management in the form of email, reporting, speaking, and presenting.

• Manage requests for Internal orders, No Charge orders, and other non-standard orders while ensuring timely shipment and reporting.

• Build and maintain process documents and detailed work instructions.

• Maintain sales orders to ensure they are updated as Engineering changes are implemented.

• Provide accurate, timely, and up-to-date order status to requestors via email, database tools, verbal or other methods.

• Report proactive order status in times of heavy backlog or longer than expected lead times.

• Work closely with the Materials group ensuring appropriate Material Requirements Planning (MRP) settings affecting accurate order information to customers and material requirements.

• Ensure sales orders are rescheduled and shipments are processed as material becomes available.

• Work with Global Customer Support teams to ensure order accuracy, and timely removal of delivery blocks preventing shipment or billing blocks preventing invoicing.

• Take advantage of training opportunities to stay current with best practices for both you and your team.

• Participate in cross-functional work teams, sharing information/processes in support of continuous improvement.

• Bachelor's or Master's Degree or equivalent plus directly relevant experience

• 5+ years experience at first level management formally or informally leading people, projects and/or programs for entry to this level

• 10+ years' experience that includes an in-depth understanding of inventory management, quality, logistics operations, purchasing and subject matter SAP experience required

• Strong management ability to work in a dynamic and progressive environment; lead, motivate and organize a diverse, cross-functional group with constantly changing demands

• Experience leading critical projects required and balance and prioritize multiple assignments and meet established deadlines

• Must possess excellent attention to detail and analytical thinking, with a high level of energy and self-motivation

• Should have excellent technical writing ability, strong verbal and written communication skills

• Strong knowledge and understanding of software packages and technologies, specifically Microsoft Office

• Ability to work in a team environment (as well as independently) and set goals

• Ability to develop business relationships with internal and external customers

• Ability to proactively identify problems and take the correct course of action

• Ability to provide creative solutions to business problems and apply critical thinking skills to analyze and resolve complex problems

• Willingness to work various schedules/shifts as required

• Ability to travel up to 25%

Additional Details