Case Manager I

Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children's Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.

JOB SUMMARY

The Case Manager I reports to the Program Director and is responsible for providing case management and assisting residents in their activities and in their progress toward daily/weekly/long-term goals as needed.

ESSENTIAL JOB RESPONSIBILITIES

1. Complete resident service plan, assessment, HMIS data collection, housing plan and help the resident to achieve identified goals.
2. Provide residents with instruction, as related to specific housing needs.
3. Assure that the residents understand and follow program rules and procedures, by explaining rules and procedures to them and providing each resident with a copy of the rules and procedures.
4. Complete documentation as need to include specialized incident reports, crisis intervention, reported medication changes, and changes in behaviors.
5. Maintain relevant relationships with all referral sources.
6. Work along with other staff, outside agencies and assigned navigators to provide assistance with housing referrals, filling out rental documents and other pertinent information for housing.
7. Serve as a resource person with regard to decision-making challenges that may arise.
8. Prepare and maintain all files in a confidential manner.
9. Provide information, referrals, follow-up for appropriate services and resources. Linkage with community resources focusing on housing.
10. Attend navigator case conferencing meetings.
11. Fill in for absent staff as requested.
12. Observe and address correction of assigned household duties including all safety issues.
13. Become familiar with the "California Tenant Laws" and how they relate to the HUD Permanent Housing Program.
14. Will drive on Agency business as needed.
15. Think and act quickly and efficiently in emergencies.
16. Physical presence in the office is required.

ESSENTIAL JOB REQUIREMENTS

1. Possess a Bachelor's degree in Counseling, Psychology, Sociology, or related field or; an Associates of Arts degree and a minimum of two years' experience in a residential setting or shelter program or; a high school diploma/GED and a minimum of two (2) years' experience in a residential setting or shelter program.
2. Ability to work effectively with program residents, who are diagnosed with chronic mental illness.
3. Ability to obtain certified training in emergency first aid procedures and CPR.
4. Ability to communicate effectively in written and spoken English.
5. Ability to operate Homeless Management Information System (HMIS).
6. Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint, Office 365, Teams, Zoom and other communication/meeting platforms.
7. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
8. Ability to pass a criminal background check.
9. Ability to pass a pre-employment drug screen and TB test.

COMPANY BENEFITS:

• Pay Range: Class 110 ($17.32 - $22.79/hour)
• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.